Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,671)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.

Edited March 14, 2022

SUPERB customer service by Klaudia! Helping me every step of the way! I really appreciate your patience and support!

Bespoke Bread
Singapore
About 1 year using the app
Zapiet replied August 18, 2021

Hi Karen,

Thank you so much for the wonderful review!
It was a pleasure assisting you and please feel free to jump back on chat any time 😊

Kindest regards,
Klaudia

August 3, 2016

Having a brick and mortar store, we needed to have store pick up and a shipping option available to our customers and the app allowed us to do just that in a simple effective way. The support was fantastic, very professional and timely. We ran into some trouble with the installation and Zapiets' support team tweaked the code to better match our theme. I would definitely recommend it.

Usa Baby
United States
About 1 year using the app
January 7, 2016

Great app! It's very flexible. I was able to customize for an unusual use case that has used to require complex and awkward workaround solutions. It's saved me a ton of time and significantly simplified the experience for my customers.

The support has been above and beyond - helpful, friendly, and responsive - even over the holidays.

Very highly recommended!

Heavenspotshop
United States
About 1 year using the app
December 14, 2016

Andy fixed my small implementation issue quickly and with no fuss. Great app and great service

Thx!

David

Expressing Beauty
Netherlands
About 1 year using the app
Edited March 8, 2016

Not only is this, by far, the best Local Delivery app in the app store---and you get Store Pickup with it!---support is absolutely excellent.

I tried two alternative apps, and this one has far and away the best features, and the best design both for customers and in the admin.

Don't waste your time with the other offerings currently available.

Mjecomm
United States
12 months using the app
April 7, 2016

We were experiencing a large number of customers selecting Store Pickup from our delivery options because it was a Free method. However, they actually required a paid delivery, and therefore our first communication with them was to ask for money! Not good. This app solved our problems perfectly, and with great support. Highly Recommended.

Bakedtiles
United Kingdom
12 months using the app
August 4, 2022

Great app and super support team!
we have been using Store Pickup + Deliver for a year and we are really happy about it, it makes simple and efficient to manage delivery and pickup orders.
Support team is fast and professional. Recommended.

STAGLIO - La pizza al taglio
Switzerland
12 months using the app
Zapiet replied August 4, 2022

Thank you Katia for your lovely review and for using our Store Pickup + Delivery app.

Any other questions or assistance, please do let us know.

Best wishes,

Jessica

June 26, 2015

Cargi was a great help!! Super thorough and dealt with my issues fast!

Sjcdrums
United States
12 months using the app
August 30, 2018

Andy and the team at Zapiet have created a class app and offer first class customer service. We needed a new shop built for a global client and they went out of their way to help us out in a time of need.

Revive At Studio 5
United Kingdom
12 months using the app
October 19, 2016

Zapiet has saved hours and hours of programming for our organic prepped meals, pick-up and delivery service, The Organic Dish. We were about to launch into some expensive custom pick-up and delivery programming until we found this app which suits our needs perfectly. It's capable of selecting specific delivery zones with zip codes, custom days and times. It works like a champ. Sam and Andy are an awesome and dedicated support team. Seems like they're actually having fun with work! We give them an A+++!

The Organic Dish
United States
12 months using the app