Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,664)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.

Edited December 1, 2020

This app is great, does what it says it will do enabling pickup times, delivery times, hourly slots, varying products with different preparation time. I want to specifically point out Ronan has been very helpful and deliberate in resolving the issues when there were incompatible app issues that caused scripts to appear. He went to the bottom of things to fix until it got solved. Thank you, highly recommended.

Garden Party Decor
Malaysia
11 months using the app
June 7, 2018

A wonderful app with amazing support. Exactly what we needed to offer shipping / pickup options on a certain set of products.

Pets Barn
United States
11 months using the app
September 19, 2022

Zapiet provides the best customer service of any pick and delivery app, with a team of live customer service representatives available 24/7 to assist you with any issue. Zapiet is the best pick and delivery app because it is quick, affordable, convenient, and reliable. With Zapiet, you can be sure that your items will be delivered on time and without any issues!

Boardeatery
United States
11 months using the app
Zapiet replied September 23, 2022

Hi Yekaterina,

Thank you so much for you kind words.

It was my pleasure helping you today to set up our Store Pickup + Delivery app.

Happy Monday & have a wonderful week!

Jessica

September 8, 2020

Ronan Kiely and his team were amazing to work with! We needed a few different logics updated on our site for a new product launch and his team was thorough, efficient, and communicated wonderfully! We really appreciate their help and quick response times!

Table & Thyme
United States
11 months using the app
Zapiet replied September 9, 2020

Hi folks,

Thank you so much for leaving such a wonderful review.

It was a pleasure working with you to achieve the custom logic required for your use case.

I am delighted that you had such a positive experience with our support team.
If there is anything we can assist you with in the future just let us know, we are always happy to help :)

Have a great day.

Kind regards,

Ronan

May 8, 2019

We love how this app integrates seamlessly into the shopping experience and the Zapiet team is always quick to answer questions and assist!

Richard Nixon Museum Store
United States
11 months using the app
Edited April 1, 2022

Was helped by Chloe today, and so impressed with the fast response and amazing help she provided! We were having issues setting up the widget with our theme (we have Expanse) she spent over 2 hours with us adjusting the code that its now working for our needs. So impressed and thankful for this amazing customer service! Thank you Chloe!

Atlantic Beach Urban Farms
United States
11 months using the app
Zapiet replied April 1, 2022

Hi there,

Thanks so much for the awesome review!

I'm really glad you are so far, pleased with our app. It was a real pleasure assisting you today!

I'm here should you need anything else.

Have a great day,

Chloé

August 8, 2023

A great app and a great customer support
...........................................................

comeincasa
Switzerland
11 months using the app
Zapiet replied August 10, 2023

Hi Fermin

Thank you kindly for taking the time to write such a wonderful review

We're always happy to help and do our best to give our merchants great and speedy support!

-Steph

September 23, 2020

Has allowed us to achieve 90% of our complicated Local Delivery needs, and has excellent support. Would highly recommend.

Blair Drummond Smiddy
United Kingdom
11 months using the app
Zapiet replied September 23, 2020

Hi Guys,

Thank you so much for leaving a wonderful review!

While I am happy that we could help you achieve 90% of your requirements, I would really love if we could try to assist you with that remaining 10%.

Please feel free to contact me personally at ronan@zapiet.com so we can discuss any possible solutions for that remaining 10%.

I look forward to hearing from you :)

- Ronan

January 29, 2019

So far so good!, The Zapiet staff are super helpful and actually take the time to make sure everything is set up for you, and respond to your questions.

Fleurifik Foliage
Canada
11 months using the app
September 3, 2021

I'm 3 days into my free trial and I'm already so impressed! I've been looking for ages for an app that can deal with Pick Up, Local Delivery and Shipping all as something separate. It has shown to be perfect for what I need!! I struggled to set a couple of things up but both Stefan and Sandy gave a 5* service which helped me solve the situations in minutes, not hours!! Thank you guys! Highly recommend

J-Jay's
United Kingdom
11 months using the app