Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,671)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.

January 5, 2022

Great service by the whole team! Always ready to solve issues and speedy service. Great app that has allowed clients to pivot their business quickly and efficiently.

Ferreira Cafe
Canada
11 months using the app
Zapiet replied January 5, 2022

Hello Juan,

Thank you for this lovely comment about our whole team.

We're happy and proud to help merchants run their business to their full potential!

Sandy

July 21, 2017

Support for this app is absolutely the BEST! Sam was wonderful and patiently resolved several issues I had during the initial installation.

The app itself is fabulous and does exactly what it promises to do. Customizing it is easy. If you have any minor glitches/questions along the way, you don't have to worry since the customer support will be there to help make it right. I would highly recommend it!!!

Mixisquares
United States
11 months using the app
June 15, 2023

Needed help getting the discount codes for pickup/delivery working. Clemency provided excellent customer service and was able to fix the issues we were having. Very happy with this app!

Family Pride Meats
United States
11 months using the app
Zapiet replied June 15, 2023

Hi there,

Thank you so much for your kind words! It was a pleasure working with you and getting the pickup and delivery discount codes working :)
If you have any other questions, please do not hesitate to reach out!

Hope you have a great day,
Clemency

July 13, 2016

This app is awesome, so well designed and the support is brilliant - open to new ideas and cares about the customers. www.bvsydney.com

Black Velvet Sydney
Australia
11 months using the app
August 30, 2023

Clemency is super helpful!
Highly recommend other Shopify store admin to use Zapiet. The best Shopify pickup and delivery plug-in!

Just Bloom
Hong Kong SAR
11 months using the app
Zapiet replied September 3, 2023

Hi there!

Thank you so much for taking the time to share your review :)
It was a pleasure working with you and getting you set up with our new rates function! If there is anything else we can help with, please do not hesitate to reach out.

Hoping you have a lovely day,
Clemency

Edited December 1, 2020

This app is great, does what it says it will do enabling pickup times, delivery times, hourly slots, varying products with different preparation time. I want to specifically point out Ronan has been very helpful and deliberate in resolving the issues when there were incompatible app issues that caused scripts to appear. He went to the bottom of things to fix until it got solved. Thank you, highly recommended.

Garden Party Decor
Malaysia
11 months using the app
June 7, 2018

A wonderful app with amazing support. Exactly what we needed to offer shipping / pickup options on a certain set of products.

Pets Barn
United States
11 months using the app
September 19, 2022

Zapiet provides the best customer service of any pick and delivery app, with a team of live customer service representatives available 24/7 to assist you with any issue. Zapiet is the best pick and delivery app because it is quick, affordable, convenient, and reliable. With Zapiet, you can be sure that your items will be delivered on time and without any issues!

Boardeatery
United States
11 months using the app
Zapiet replied September 23, 2022

Hi Yekaterina,

Thank you so much for you kind words.

It was my pleasure helping you today to set up our Store Pickup + Delivery app.

Happy Monday & have a wonderful week!

Jessica

September 8, 2020

Ronan Kiely and his team were amazing to work with! We needed a few different logics updated on our site for a new product launch and his team was thorough, efficient, and communicated wonderfully! We really appreciate their help and quick response times!

Table & Thyme
United States
11 months using the app
Zapiet replied September 9, 2020

Hi folks,

Thank you so much for leaving such a wonderful review.

It was a pleasure working with you to achieve the custom logic required for your use case.

I am delighted that you had such a positive experience with our support team.
If there is anything we can assist you with in the future just let us know, we are always happy to help :)

Have a great day.

Kind regards,

Ronan

May 8, 2019

We love how this app integrates seamlessly into the shopping experience and the Zapiet team is always quick to answer questions and assist!

Richard Nixon Museum Store
United States
11 months using the app