Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,668)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.

June 15, 2022

I manage a locally owned juice bar in Texas. This app is perfect for our needs as we offer delivery on some items and pickup on others. We're able to customize pick up times and days as well. Jessica with the customer service team has been phenomenal about answering my questions promptly and thoroughly. It has taken a few days to get everything sorted but that's only because I'm battling with a lot of existing coding on my site. Otherwise it would have been much quicker to implement. I highly recommend this app!

Raw Creations Juice Company
United States
11 months using the app
Zapiet replied June 15, 2022

Hi there,

Thank you for your review and very kind words.

It has been my pleasure chatting with you these last few days and helping you set up our Store Pickup + Delivery app for your store.

If you have any other questions, please do reach out.

Best wishes,
Jessica

May 14, 2020

Initial setup confusion at first, but their support has been nothing short of excellent. Keep it up guys!

The Providore
Singapore
11 months using the app
November 3, 2022

customer service is second to none. highly recommended this to all stores where multil-locations management is needed

osselect
Australia
11 months using the app
Zapiet replied November 3, 2022

Hi there,

Thank you so much for your kind words! It was a pleasure helping you with our Store Pickup + Delivery app :)

If there is anything else we can help you with, please do not hesitate to reach out!

Take care,

Clemency :)

October 22, 2020

This app has way more control than the other pickup+delivery scheduling/management apps out there, and the dashboard is super easy to learn to use. You can set specific dates/times for local delivery vs pickup vs shipping, unique for every single location. If you want, there're also many ways to code in additions to the 'backend' workings as well as front end visuals. Plus the support team is knowledgable and available to have a proper discussion to help.

MilkRun
United States
11 months using the app
Zapiet replied October 24, 2020

Hey folks,

Thanks so much for the thorough review. We’re very happy to hear that we are a good fit for you, both with our app and support!

All the best,

Sebastian.

February 25, 2021

Shopify you can setup real quick and with the Zapiet extension it becomes a great tool for managing your sales. Good app, great support!

Louis Boeglin Patisserie
Australia
11 months using the app
Zapiet replied March 2, 2021

Hi,

Thanks so much for the review! We're happy to hear you like the app and have made use of our support as well!

Best wishes,

Bogi

April 11, 2023

Support is best in class! Jessica and Kitty were amazing! Thank you both for making this so easy! The app is easy to manage (after getting some initial support due to my lack of knowledge). You can't go wrong with this if omni is where you are in your business!

Smoke Station
United States
11 months using the app
Zapiet replied April 12, 2023

Hi Jim,

Thank you so much for the lovely review! It was a pleasure working with you to get Zapiet- Pickup + Delivery ready to go on your store ~ you know where we are if you need any further assistance ✨

All the best,
Kitty & Jessica

May 13, 2021

jessica es la mejor, atiende los casos a tiempo y resuelve los mismo.. buen servicio de soporte, espero que sigan así!!!

La Mora
Peru
11 months using the app
Zapiet replied May 24, 2021

Hola Jean,

Fue genial chatear contigo y muchas gracias por tus amables palabras. Estoy muy contenta de que tengamos todo listo y funcionando.

Si tienes alguna otra pregunta en el futuro, no dudes en enviarnos un mensaje.

Gracias,
Jessica

April 24, 2021

The app is great for organizing orders for local pickup and delivery. We recently ran into problems integrating the program with a new theme, but the team at Zapiet was super responsive, helpful, and got us back up and running pretty quick again.

Queens Fruit Market & Plants
Canada
10 months using the app
Zapiet replied April 27, 2021

Hi Annie,

I'm glad we could help you out with integrating our app with your new theme.
Please know we are here should you need anything else

Wishing you a lovely day!

Flora

February 16, 2020

The Zapiet Store Pickup + Delivery app is hands down the best. I have tried literally every delivery/pickup app available and nothing compares. Beyond being packed with features, the customer service is truly exceptional. Bravo, Zapiet.

Squeaky Little Wheel Bakery
United States
10 months using the app
Edited August 5, 2020

Been enjoying this app for a while now and we find that it offers customers a convenient shopping experience based on their personal logistic preferences. The customer service is truly excellent. Ronan went above and beyond to assist me in implementing customised codes for a rather tricky campaign mechanic I had in mind. That was an unexpected surprise and I couldn't be more grateful. Thank you!

SPLATTER
Malaysia
10 months using the app