Zapiet ‑ Pickup + Delivery

Zapiet ‑ Pickup + Delivery

Reviews (1,668)

Overall rating
4.8
Counts per rating level
  • 89% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.

October 11, 2022

I love the way this app streamlines local pickup, shipping and delivery!! I had a oversight today that I needed assurance with and Maria was incredibly helpful to quickly remove the issue.

Two Birds One Stone Farm
Canada
10 months using the app
Zapiet replied October 12, 2022

Hello Sarah!

Thank you so much for your lovely review! I am very happy to have been able to sort everything out and get you guys up and running again 🙏🏻 Should you need anything else down the road do not hesitate to reach back out so we can help you out!

Wishing you a wonderful day,

María

November 25, 2017

This is really working well for our store (https://www.autoskinz.com) as some products we carry can't be sold online. This allows us to offer and pay for those items online but finish the transaction in person. Great app!

Autoskinz
United States
10 months using the app
April 6, 2021

Great customer service to solve your problem easily and fast. I fully recommend them, if you have any questions about this app don't hesitate to ask them.

Bayardroyal
Canada
10 months using the app
Zapiet replied April 6, 2021

Hi there!

It was a pleasure assisting you and I'm so happy for the amazing feedback! :)

All the best,

Robert

Edited August 11, 2017

this is the best app , the support is very fast very helpful , imagine the developer writes you a code , a customized code for your purpose , Andrew and Andy are just so Friendly very smart and amazing guys.
you can click on my name and take a look at my website to see how this app works, I am so happy and my customers are very happy as well. THANK YOU

All Real Meal
United States
10 months using the app
March 7, 2022

The app is fantastic but even better is the customer service personnel who are always on hand to assist. Klaudia has assisted me on two occasions walking me through the steps to update something. I couldn't recommend this app more highly thanks to the incredible customer service team!

Nourishing Bubs
Australia
10 months using the app
Zapiet replied March 7, 2022

Hi Olivia,

Thank you for the lovely review!

Always happy to assist and walk you through our app's features.

Cheers,

Klaudia

March 2, 2021

Great app! That does exactly what I was looking for! Very reactive to my questions and provide big help on some specific actions !! I recommend 100% !

PimpUp antigaspi
France
10 months using the app
Zapiet replied March 2, 2021

Hi Manon,

Thank you very much for your lovely review!

I am glad we have been able to help you out.

Have a great day!

Flora

Edited March 10, 2020

Amazing help, quick turnaround time, very personable and patient. Thank you for all of your help, so nice.

Nature's Select Pet Food
United States
10 months using the app
Edited August 6, 2021

Zapiet has been so vital to our store operations! Our bakery has been able to operate and grow by solely operating online during this pandemic. The app also provides the best support, they have never made me feel that any question was ever to small or too big. Thanks guys!!

The Daily Knead
Philippines
10 months using the app
Zapiet replied August 6, 2021

Hi Maria!

Thank you for your kind words and lovely review. It was a pleasure assisting you in setting up custom pickup slots in our Zapiet - Pickup + Delivery app. We are here if you ever need help with anything else.

-Veno

Edited August 21, 2023

J'ai fais appel au support suite à un problème technique. Je suis tombé sur Sandy qui a pris le temps de m'expliquer le problème ! Nous avons pu le résoudre très rapidement ! Vraiment top :)

Ethclo
France
10 months using the app
Zapiet replied July 4, 2023

Bonjour,

Ce fut un plaisir de m'assurer que vos paramètres soient configurés de manière à vous offrir la pleine capacité de notre widget

Je vous remercie de ces gentils mots, et vous souhaite tout le meilleur pour la suite !

Sandy

February 3, 2022

I loved working through chat with Klaudia. At first I was fearful it wouldn't be as useful and easy/friendly as having someone on a call but to my absolute surprise it was amazing! She managed to resolve all my issues in no time and saved the day. Give her a 5 star rating.

Maison Macha
United States
10 months using the app
Zapiet replied February 3, 2022

Hi Macha,

What an awesome review 😊

It was great chatting about your requirements and being able to configure the app to suit them.

If you need any help, you know where to find us!

Have a great day ahead,

Klaudia