Zapiet ‑ Pickup + Delivery

This app has been beneficial to us and the customer service is great! They have helped me with a few issues I was having in my specific circumstances. Due to some limitations to the Shopify platform, we didn't quite get all the functionality I need out of the app. However, they got me as close to how I want it to run as possible and for that I give them 5 stars!

Our store has pick up, local delivery and shipping available. Each collection qualifies for different shipping. I.e. some collections only can be shipped while others can only be for local delivery or pickup. While this function isn't available out of the box, the Zapiet team was super helpful in writing some custom code to do exactly what we needed and followed up to ensure they got it right! Their team have me great confidence.

I manage a locally owned juice bar in Texas. This app is perfect for our needs as we offer delivery on some items and pickup on others. We're able to customize pick up times and days as well. Jessica with the customer service team has been phenomenal about answering my questions promptly and thoroughly. It has taken a few days to get everything sorted but that's only because I'm battling with a lot of existing coding on my site. Otherwise it would have been much quicker to implement. I highly recommend this app!

Initial setup confusion at first, but their support has been nothing short of excellent. Keep it up guys!

customer service is second to none. highly recommended this to all stores where multil-locations management is needed

This app has way more control than the other pickup+delivery scheduling/management apps out there, and the dashboard is super easy to learn to use. You can set specific dates/times for local delivery vs pickup vs shipping, unique for every single location. If you want, there're also many ways to code in additions to the 'backend' workings as well as front end visuals. Plus the support team is knowledgable and available to have a proper discussion to help.

Shopify you can setup real quick and with the Zapiet extension it becomes a great tool for managing your sales. Good app, great support!

Support is best in class! Jessica and Kitty were amazing! Thank you both for making this so easy! The app is easy to manage (after getting some initial support due to my lack of knowledge). You can't go wrong with this if omni is where you are in your business!

jessica es la mejor, atiende los casos a tiempo y resuelve los mismo.. buen servicio de soporte, espero que sigan así!!!

The app is great for organizing orders for local pickup and delivery. We recently ran into problems integrating the program with a new theme, but the team at Zapiet was super responsive, helpful, and got us back up and running pretty quick again.