Zapiet ‑ Pickup + Delivery
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,671)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.
Refine
-
By rating
this is the best app , the support is very fast very helpful , imagine the developer writes you a code , a customized code for your purpose , Andrew and Andy are just so Friendly very smart and amazing guys.
you can click on my name and take a look at my website to see how this app works, I am so happy and my customers are very happy as well. THANK YOU
The app is fantastic but even better is the customer service personnel who are always on hand to assist. Klaudia has assisted me on two occasions walking me through the steps to update something. I couldn't recommend this app more highly thanks to the incredible customer service team!
Hi Olivia,
Thank you for the lovely review!
Always happy to assist and walk you through our app's features.
Cheers,
Klaudia
Great app! That does exactly what I was looking for! Very reactive to my questions and provide big help on some specific actions !! I recommend 100% !
Hi Manon,
Thank you very much for your lovely review!
I am glad we have been able to help you out.
Have a great day!
Flora
Amazing help, quick turnaround time, very personable and patient. Thank you for all of your help, so nice.
Zapiet has been so vital to our store operations! Our bakery has been able to operate and grow by solely operating online during this pandemic. The app also provides the best support, they have never made me feel that any question was ever to small or too big. Thanks guys!!
Hi Maria!
Thank you for your kind words and lovely review. It was a pleasure assisting you in setting up custom pickup slots in our Zapiet - Pickup + Delivery app. We are here if you ever need help with anything else.
-Veno
J'ai fais appel au support suite à un problème technique. Je suis tombé sur Sandy qui a pris le temps de m'expliquer le problème ! Nous avons pu le résoudre très rapidement ! Vraiment top :)
Bonjour,
Ce fut un plaisir de m'assurer que vos paramètres soient configurés de manière à vous offrir la pleine capacité de notre widget
Je vous remercie de ces gentils mots, et vous souhaite tout le meilleur pour la suite !
Sandy
I loved working through chat with Klaudia. At first I was fearful it wouldn't be as useful and easy/friendly as having someone on a call but to my absolute surprise it was amazing! She managed to resolve all my issues in no time and saved the day. Give her a 5 star rating.
Hi Macha,
What an awesome review 😊
It was great chatting about your requirements and being able to configure the app to suit them.
If you need any help, you know where to find us!
Have a great day ahead,
Klaudia
I used this app to setup my local delivery. Very confused at first, I reached out for help from one of the knowledgable employees and they were a HUGE help! Very quick to respond too :)
Thank for your the awesome review!
We're always happy to hear wonderful feedback such as this not only for our Store Pickup + Delivery app, but for the team as well. We work hard to give our merchants the best experience possible with our apps but also when interacting with our staff!
Support was super responsive and was able to fix several issues quickly so we can launch our new site!
Hey Alice!
Thank you for your kind words
It was really nice helping you out with your store and our Pickup + Delivery app 🙏🏻 Should you need anything else down the road to not hesitate in reaching back!
Wishing you a lovely day,
María
Excellent support! Fast response and customer care support. You can't imagine that this support service happen in Shopify App, even hard to find in Software Engineering Industry.