Zapiet ‑ Pickup + Delivery
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
Reviews (1,664)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for managing complex shipping, local delivery, and in-store pickup options. It offers flexibility and customization, such as setting delivery radii and precise scheduling. The app integrates well with Shopify POS, boosting operational efficiency. A key highlight is the responsive customer support, adept at resolving both app-specific and broader Shopify issues, making it a valuable tool for streamlining order management processes.
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This is a super app to help allow Pickup and Delivery options for my customers. The app is simply to use and the customer service team is awesome, they are very friendly and trust worthy. It is a great app to enhance a shopify store.
Hi Pia,
It was a true pleasure helping you with our app and getting the Product Availability feature to work with local delivery for the desired products :)
If you have any other questions, please don't hesitate to reach out!
Steph
I needed this app to develop our customers choice of shipping and store pick up. Once adding the app I was extremely impressed with the support provided by Sam and Ismail, they have helped me so much to ensure I get the most from this app. Sam personalised the look of the app for me and Ismail has improved our communication emails/ texts generated after checkout. No problem was too big and my questions were answered throughout the day into the late evening! Thank you!
Great product, and very helpful staff. They guided me through the install and configuration process. Highly recommended
Thank you so much for you kind words and review Steve!
It was my pleasure helping you today via our live chat with distance validation for local deliveries in our Zapiet - Pickup + Delivery app.
Once you have the Carrier Service API enabled, please let me know and I will be more than happy to help you with the rates set up.
Thanks again,
Jessica
The speed with which the technical team replies is certainly one of Zapiet's strong points, along with the kindness of the staff!
Hi Catherine,
Thank you very much for your lovely review, we really pride ourselves on our excellent support team!
Please know we are always here should you need anything else.
Wishing you all the best,
Flora
Sandy fixed our problem right away! Thank you... Always fast support and on point. Would recommend.
Hello there,
Thank you for this lovely review ! I am happy to have been able to help
Don't hesitate to reach back, if there is anything else I can do.
Sandy
We have been using Zapiet for several of our stores during the pandemic and after having to try others, we always come back to them for the ease of use, integration/adaptability, features, ability to assist us with customization and their amazing customer service and support team. They are truly partners in how they work with you to resolve problems. Highly recommend!
Hi Sylvia,
Thank you very much for your review!
I'm glad we have been able to help you out. Please reach out if you ever need anything else.
Have a great day!
Flora
Stephane, by far, has been the most helpful person in this whole experience of creating my Shopify site. I'm pretty savvy with shop design but the functionality is another animal. He went above and beyond with help solving my issues.
Hi Anglea,
Thank you so much for taking the time to write such a wonderful review!
It was a pleasure helping you setup our Store Pickup + Delivery app and should anything else come up, we'll be there for you.
Thanks,
Stephane
The app generally does everything we hoped it would be. There are a few hiccups here and there but support has been very helpful at those times.
First, let me say, I've tested the other Store Pickup apps, and they have some major flaws that would have cost our company hours of work.
I wouldn't download a different Store Pickup app if you paid me! This is *the one*.
Support is always extremely helpful, and they've solved any issue we've run into.
The app provides essential functionality for any company that has both online and brick and mortar locations. If your customer can't come pick up an item they purchased from your shop, you're missing a huge opportunity! This app takes care of that seamlessly.
Sebastian from the Support Team personally called me and helped me to troubleshoot the issues I experienced. Thank you very much for your help.
Hi Matouš,
Thanks so much for your feedback. I have just checked our support system and it appears Ismail replied to you 6 days ago on Tuesday, 9th June at 6:27pm BST. Did you not receive his response?
We'd love to help answer any further questions you may have and get your setup finalised right away. Our current response times are far less than 24 hours. Seb from my support team will be in touch within the next couple of minutes to help out :)
Kindest,
Andy