Click & Drop , 7 reviews

Overall rating
Counts per rating level
  • 43% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 14% of ratings are 2 stars
  • 29% of ratings are 1 stars
February 13, 2023

Doesn't add orders to click-and-drop account, all the things show that it is integrated with royal mail but it doesn't add any orders.

United Kingdom
Time spent using app: 2 months
Edited January 31, 2023

Doesn't add orders to click and drop account, so you still need to manually type out order details which seems to to be more work than just copy/paste and posting at a post office.

Update, while yes there has now been an update, it only displays about 7 days worth of orders, we're mostly a MTO bespoke shop with lead times of upto 7 weeks, so this still renders the app useless for us. the click and drop integration on etsy allow for all orders of any age, so why shopify is limited to 7 days i don't know.

Southshore Adornments
United Kingdom
Time spent using app: 5 days
Click & Drop replied January 27, 2023

Thank you for your review. As detailed in our help guide, upon first creating your integration there can be a small initial delay before your first orders import into Click & Drop, and we have checked and can see that all of your orders did subsequently import very shortly after you posted your review. Please don't hesitate to contact our support team if you experience any other issues.
Thank you for your update. For reference all Click & Drop integrations will only import store orders made within the last 7 days, but may go back further than this at the point of first creating the integration. I think it would be worth contacting our support team directly to help us fully understand your specific use case and if there is a way to accommodate it within Click & Drop.