Overall rating
4.8
Counts per rating level
  • 71% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 29% of ratings are 1 stars
September 25, 2023

I wanted to take a moment to share my experience with Clickpost's order tracking service. I have been using your platform for some time now, and I must say that I am thoroughly impressed. Here are my thoughts:

1. **User-Friendly Interface**: The user interface of the Clickpost order tracking system is incredibly intuitive and easy to navigate. It makes tracking my packages a breeze.

2. **Real-Time Updates**: I appreciate how Clickpost provides real-time updates on the status and location of my shipments. It's reassuring to know exactly where my packages are at all times.

3. **Accurate Information**: The tracking information provided by Clickpost has always been accurate. I've never encountered any discrepancies or delays in receiving updates.

4. **Notifications**: The email and SMS notifications for tracking updates are very convenient. They keep me informed without having to constantly check the website.

5. **Customization**: I like the customization options available, allowing me to set preferences for tracking notifications according to my needs.

6. **Responsive Customer Support**: On the rare occasions when I've had questions or needed assistance, your customer support team has been responsive and helpful.

7. **Reliability**: Clickpost's order tracking has played a crucial role in ensuring the timely delivery of my packages. I trust the service completely.

Overall, I am highly satisfied with Clickpost's order tracking system. It has made my online shopping and shipping experience much smoother and stress-free. I want to commend your team for consistently delivering an outstanding service.

Thank you for providing such a valuable tool for tracking shipments. Keep up the excellent work!

Plum Goodness
India
Almost 2 years using the app
October 26, 2023

Best application for all your shipping & courier integration requirements.

SUGAR Cosmetics
India
About 2 years using the app
September 6, 2023

ClickPost is one of the best solution available out there for shipment tracking! We are able to easily track all our shipments with the utmost accuracy. Not just this, we are also able to manage all shipping exceptions with ease due to the robust control tower functionality by ClickPost. Our customers are pretty happy with the shipment tracking and we receive very less queries now, all because of ClickPost. Kudos to the team!

U.S. Polo Assn. India
India
3 months using the app
September 6, 2023

Clickpost is really a game changer software for managing ecommerce logistics! We have been using the forward and reverse logistics via Clickpost and the experience has been excellent so far since it has reduced our customer queries to a greater extend, all because of ClickPost. Kudos to the team!

Koskii
India
Over 1 year using the app
September 13, 2023

Clickpost stands out as one of the top notch shipment tracking software solution currently available. It enables us to effortlessly monitor our shipments with exceptional precision. Furthermore, it's formidable control tower feature make handling shipping exception a breeze. Thanks to Clickpost, our customers are highly satisfied with the shipment tracking resulting in a significant reduction in enquires. We extend our commendations to the clickpost team for their outstanding work!

Kay Beauty
India
3 months using the app
January 6, 2022

Clickpost Order Tracking is a waste of money. They charge you 45,000 INR as a minimum for 3 months + 10,000INR as One-time Development charges & their onboarding team will give you false information to make you onboard them. They promise you features which in reality do not exist, probably they didn't invest in educating their Sales Team well. It's been over 30 days since we paid for their development charges & they are still trying to identify a fix for their own software bugs. They have also made me buy 2 different subscriptions ( Approx 40,000 INR) from their available integration partners to enable basic functionalities like Click2Call & IVRS. Their tracking mechanism does not get updated on time and calling themselves World's #1 app for eCommerce post-purchase seems another grey-hat marketing gimmick. We have wasted a lot of time & money trusting this company. Our strong advice is to stay away from this. You might wonder, only 2 reviews (Both negative) including this one for World's #1 App, how shameful. Note: We are still waiting to get our refund, while they are taking their own sweet time to work on their problems.

Meadbery
India
About 1 month using the app
August 25, 2021

Worthless app. They don't care about your money at all. Initially I wanted to use this app to see how it works. They said you have to pay minimum Rs.20,000 irrespective of your monthly order volume and $0.04 extra for every order if exceeds 5000 orders/month. Do u think people will pay that much if they aren't generating that much sales. Very poor customer service. Not recommended for small and medium businesses at all.

Meghvi
India
7 days using the app
Clickpost replied March 16, 2022

Hi

Apologies that we had faced this issue with our Shopify app. Please let us know your e-mail ID so that we can connect and help with accessing the application.

Thanks,