Reviews (750)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced search and filtering capabilities, especially useful for stores with large inventories. It integrates well with various themes and allows customization of filters and search exclusions. The app is praised for its reliability and the effectiveness of its search analytics. Customer support, particularly from a team member named Nikita, is frequently highlighted for its quick and helpful service, enhancing both site functionality and the shopping experience.

April 11, 2024

Still in the early stage of testing the app out on our website (hence the 4 stars) however the team at Cloud Search have been very helpful so far.

FIRST SIN | Jewellery
Australia
7 days using the app
March 31, 2023

Très bon service.
Ils répondent rapidement quand ont a un souci. Mention particulière à Nikita, très gentil et professionnel.
Je recommande l'appli.

SONXPLUS.com
Canada
Over 3 years using the app
Edited February 18, 2020

Excellent app. It would need some more implementation (price filter, possibility to customize the design more) but it works well! The support team is very friendly and helpful.

MCLABELS
Italy
Over 3 years using the app
October 11, 2023

Very good value for money. A bit weak on the merchandising and statistics side. If they improve this part of the app and introduce some AI driven features without putting the price into space, they would be the number one search app for Shopify stores.

Maltashopper.com
Malta
About 2 years using the app
January 26, 2022

filter and search are fine. but no sorting feature?
the live search is the main use of this app. but it lacks sorting, which with more than 300 products, people need.

Profusion
United States
Over 1 year using the app
Edited April 21, 2023

Wonderful app, truly helpful to allow customers to find what they're seeking easily!!! I really LOVE this app, a LOT.... ONLY hiccup I have is the results of the search sometimes report on the searched item too quickly and breaks it up into unnecessary pieces...... To illustrate, imagine the search term is "pantaloons".... I will have a big list of "zero search results" for the following results: "pan" "pant" "panta" "pantal" "pantalo" "pantaloo" and "pantaloon".... instead of the actual searched term of JUST "pantaloons"..... It's almost as if the search itself is pulling the word too quickly and adding it to the list of no-results, when someone isn't even done typing it out. Even then, this app is still amazing.

Fancy Brass Co
United States
Over 1 year using the app
February 7, 2021

Worked well for what I need, but I would really like a way to customize the color of the filter menu.

Banger Supply Co.
United States
12 months using the app
NP Apps replied February 7, 2021

Hi! We can surely help with this, looking forward to your response to our message!

March 31, 2021

Just started using the app but happy so far. Hope it works as great as I think it will! Super customer service!!!

UpstateKids
United States
11 months using the app
March 17, 2023

A must-have. I just wish they add more design customization. Functionality wise.. It's amazing, especially for the price.

Qualiart
United States
11 months using the app
August 28, 2023

After trialling a few others I'm very happy with this app. The support I received was also great. Very responsive and helpful (and also receptive to suggestions).

Another Now
United Kingdom
8 months using the app