Reviews (750)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced search and filtering capabilities, especially useful for stores with large inventories. It integrates well with various themes and allows customization of filters and search exclusions. The app is praised for its reliability and the effectiveness of its search analytics. Customer support, particularly from a team member named Nikita, is frequently highlighted for its quick and helpful service, enhancing both site functionality and the shopping experience.

November 7, 2024

This is a really great app! We had a few amends that needed sorting to get things looking just as we wanted them with our theme. Nikita has always responded quickly and worked on solutions for us. The app's feature to easily allow us to exclude certain collections or products from the search results is really useful. The search analytics will be helpful too. Overall a great experience - they listen and seek to provide a solution that will meet our needs. Certainly recommend.

Decor Sanctuary UK
United Kingdom
9 months using the app
November 13, 2024

This app is awesome. Very easy to use, exactly meets our needs, and the most thing I love about it is fantastic customer service.

Holden Legends Official Merchandise Store
Australia
Over 1 year using the app
November 12, 2024

Cloudsearch is how i expect search to react! It searches everything in my products (with contril) and does it all lighting fast! Installation is also remarkable easy and the support, if you need them, is always there and quick to react. So stop searching, pick this one and thank me later...

HumanAlloy
Netherlands
5 months using the app
September 26, 2024

Weve been getting excellent customer service from them. Quick and very helpful.

The Mythic Store
Canada
6 months using the app
September 10, 2024

This app easily solved our problem for filtering large collections (20,000+ products) that Shopify's standard filtering could not.

Nikita was extremely helpful, responding quickly and helping us set up the filters as we needed in our store. Excellent customer service and fast & efficient filtering. Also reasonably priced compared to similar apps which were harder to implement. I would recommend to anyone, especially stores with large inventories!

Iron Wing Parts
United States
18 days using the app
September 1, 2024

This app is excellent; it allows for the customization of label options for different series pages. My Shop has over 20 collections and 200 products, this feature provides better navigation for my customers.

Their customer service team is also very reliable. Since I don't know how to code and couldn't move the filter to the left sidebar myself, the customer service team installed the code for a left sidebar one day after receiving my email. They also helped me adjust the font size and other issues. I will continue to use this app.

Weidan
China
5 days using the app
November 16, 2024

Excellent app. The team is also great. When I first installed it did not look great on my theme. I reached out and they were able to fix the UI issue.

My Audio Supplies
United States
7 days using the app
November 13, 2024

Good app that does what its suppose to do very well. Very fast and efficient help from their support in making the app more in line with our theme and brand.

Sparklar
Estonia
6 days using the app
September 12, 2024

Nikita was incredibly helpful in setting up the sidebar filter integration on our website. He was quick to respond and ensured everything was working smoothly. His professionalism and efficiency made the process seamless—highly appreciated!

Liv Activ
Singapore
2 months using the app
July 24, 2024

This is a great app in so many ways.
We use an older theme that doesn't have filtering built in and this app allows that.
In addition, I receive weekly emails teling us of our Top Ten searches, both with and without results. This allows me to monitor anything that needs attention and rectify the issues.
Overall a great app.

Torwood Garden Centre
United Kingdom
Over 3 years using the app