Reviews (751)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced search and filtering capabilities, especially useful for stores with large inventories. It integrates well with various themes and allows customization of filters and search exclusions. The app is praised for its reliability and the effectiveness of its search analytics. Customer support, particularly from a team member named Nikita, is frequently highlighted for its quick and helpful service, enhancing both site functionality and the shopping experience.

May 24, 2021

Nikita is very responsive, approachable and very professional! He helped me setup the app at my store! Thank you so much! I already installed this app to my other store as well! Will be needing you help again please. :)

My Meat Guy
Australia
Almost 2 years using the app
January 14, 2022

Really like this app. It does its job properly. The support helped me solve a conflict with the theme fast and the appearance of the products in the search field.

Segers Fabriker
Sweden
Almost 2 years using the app
Edited July 15, 2020

Really helpful and great App, thanks Nikita! This app does exactly what we needed it to so will be signing up for the full version when the demo comes to an end. Reasonable pricing too

Groundswell Surf Store
United Kingdom
Almost 2 years using the app
June 6, 2022

Very good and very useful , the customer service is very excellent . GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD GOOD

aidayou
China
Almost 2 years using the app
July 1, 2021

We tried it for free for the first 14 days and it has been great! Pro is very well priced as well!

West End Kids
Canada
Almost 2 years using the app
Edited September 3, 2019

Love the look and feel of this app. It was really easy to install and Alex Z was great with helping to customize/ fine-tune the appearance of the app to my preferences. I look forward to checking out out other apps by CloudSearch!!

vapersandpapers.com
United States
Almost 2 years using the app
October 21, 2023

Amazing app and high quality support. Highly recommended and fixes many issues that Shopify doesnt address

Threyda Art and Apparel
United States
Almost 2 years using the app
December 28, 2020

Perfect app for making a more robust and functional "left bar" menu for filtering and sorting (the one from Shopify was buggy, hence my search for a better solution). It's very easy to use and set up. Also, Nikita is awesome! Within minutes of installing the app, he helped me solve a few issues with the theme I was using by making the code changes himself. Excellent above-and-beyond service, thanks Nikita!

Tank Gurus
United States
Almost 2 years using the app
January 16, 2022

I installed the app and reached out for support with the HTML Code as I'm not confident with it. I got a response very quickly from Nikita who was super helpful and sorted everything out without haste. You can't beat good Customer Service. Thank you.

noddybeds
United Kingdom
Almost 2 years using the app
November 8, 2021

Love the App easy to use and config. The only thing I would add is to optimise the search within SKU. If the SKU is JJG3632, and I only write 3632 in the search, nothing appears. It should search with the number also, not the exact text. Easier for the customer if they don't know the the parts brand.

QTM-RC - Quebec Teleguide & Modeliste
Canada
Almost 2 years using the app
NP Apps replied November 9, 2021

Hi, thank you so much for your review! We will check the SKU search issue and we'll get back to you via email.