Reviews (751)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its advanced search and filtering capabilities, especially useful for stores with large inventories. It integrates well with various themes and allows customization of filters and search exclusions. The app is praised for its reliability and the effectiveness of its search analytics. Customer support, particularly from a team member named Nikita, is frequently highlighted for its quick and helpful service, enhancing both site functionality and the shopping experience.

October 9, 2020

Amazing App! The customer service is really good. Niki is very helpful and have helped me to customise how I want my sidebar to look. Will recommend for store with tons of items. Definitely will help your customer to look for what they want in a simple and efficient way.

PoreCoffee
Singapore
9 months using the app
Edited June 22, 2020

It is super helpful to know what our customers search for. It gives us ideas of future product developments. This app is a must-have for your store. Very easy to use. The weekly update is very convenient.

KnitPal
United States
9 months using the app
April 30, 2021

OMG! This is a MUST HAVE! For a year I have been complaining about the limited use of the included search function on my shopify theme. If the word wasn't type exactly as entered the search results would be zero. This search app is AMAZING. It starts filtering as soon as the first letter is typed, and makes suggestions on spelling etc...GAME CHANGER! Well worth it.

Makin' Waves Bermuda
Bermuda
9 months using the app
June 15, 2021

We rarely write reviews, but after using this search app for over a year on two different themes and three different stores, we can say that the customer service here is outstanding, and the CloudSearch app is worth far more than the monthly cost. We previously used search apps from InstantSearch, Nextopia, and SLI systems, VERY expensive search app providers, and the customer service from Cloud Search beats them all. Every time we have had a question we have received an answer within hours, and had customizations to the code and search appearance implemented within 1 day. If you use tags and have a lot of product attributes well categorized, you will be able to do a lot with Cloud Search custom filtering. If you are just starting out, this app will grow with you. One of the things we like about CloudSearch is that it does not affect our page load speed. Highly recomended, and thank you to Nikita for always being so helpful!

Antique Jewelry Mall
United States
9 months using the app
May 27, 2022

I use this app for filter and search on the website and it does the job effectively and is easy to use. Nikita has been very helpful in setting up the app and configuring it into our theme

Avishya.com
India
9 months using the app
February 14, 2022

This app does everything you need it to do regarding the search and filtering functions, but its real awesome feature is the support you get. People there are always very responsive and helpful, so I would absolutely recommend it. We are using it on two stores and are very happy with it! Thank you!

HeavyDutyCentre BIG STORE
Romania
9 months using the app
January 19, 2022

Excellent customer service, developer helped add a feature I was looking for. Everything else works like how I need it to. Definite check it out and see if this works for your store. Also less expensive than other options.

StayMotovated.com
United States
9 months using the app
July 1, 2020

Great team behind this App. It's priced well and functions well. I would certainly recommend it to anyone looking for search and filter tools.

Moto Hero
United States
9 months using the app
August 17, 2023

I like the Cloud Search & Product Filter, although I had a specific request for the sidebar. I reached out to the customer service and they fulfilled my request beyond expectations. I very happy to have customer service who also responds back in a reasonable time, thank you for all your help Nikita!

My Pet GrubHub
United States
9 months using the app
April 6, 2020

This app works great in my store. Shopify search only works if the search term EXACTLY matches the product, but this app has made searching for products in my store so easy. Their filters also automatically pull product identifiers from the store, and set up is super easy. Their customer service is also top notch! They had the app automatically customized to fit my store theme.

Le Ravishe
United States
9 months using the app