XCloud Search & Product Filter

XCloud Search & Product Filter

Reviews (506)

Overall rating
4.8
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for stores with large inventories, praising its robust search and filtering capabilities that enhance shopping experiences and operational efficiency. It offers significant customization, seamless theme integration, search analytics, and promotional placements. The support team is noted for its responsiveness and effectiveness in customization and problem resolution, contributing to easy installation and smooth operation that boosts store functionality and customer satisfaction.

April 16, 2025

Have been using this app for years and havent found anything better yet for product filtering. The customer support is very responsive and helpful particularly if you have any integration issues with your theme.

Bar Stool Home
Australia
Over 4 years using the app
June 30, 2025

So far so good, simple, straightforward, I really lack basic IT technical skills and stuff and the support was INSTANT and prompt, fixing any issues on spot. (issues like me not being able so set things up haha). App runs perfect, mapping is great!

Monterri Fashion
Romania
23 days using the app
June 12, 2025

App is easy to use and more affordable than the other filter apps we have tried. We have quite a large catalog and we can now easily find things. Any problems we had with installation Nikita was super helpful and fast and usually had the issue resolved without explanation overnight.

Highly recommend.

Teskeys
United States
14 days using the app
June 25, 2025

We purchased an XCloud Search & Product Filter subscription for our Shopify site...but couldn't figure out how to implement it correctly. Nikita was a huge help to us, responding quickly and resolving our issue just as quickly. Great app, great support!

City Food Equipment
United States
13 days using the app
July 26, 2025

To activate the app, an upfront payment is required—which felt uncomfortably enforced. While setup is straightforward when using the default configuration, customizing the left sidebar proved unnecessarily complex. Additionally, real-time support was unavailable; the only contact option offered was email, which slowed resolution. Horrible support

JewelHub
United Kingdom
13 days using the app
NP Apps replied July 27, 2025

Thank you for your feedback, JewelHub.

We’d like to clarify that no upfront payment is required to use our app. Upon installation, we provide a 14-day free trial, and you are not charged unless you continue past the trial period — this is standard practice among many Shopify apps.

Regarding support, we did not receive any message from your store during your trial. Our support team is always available via email, and we’re happy to assist with customizations like adding filters to the left sidebar, tailored to any theme.

If you decide to give the app another try, we’d be glad to assist with setup and ensure everything works as expected.

June 13, 2025

Just installed the app on our website. Nikita replied right away when I asked him to change the code to have the filter on the left side of our collection pages and not at the top. It's very easy to set the filters up. Customer service is top notch too! Highly recommend.

Abacus Sportswear US
United States
3 days using the app
April 8, 2025

A versatile and easy-to-use app with incredible support. We had many customization requests regarding appearance and functionality, all of which were addressed and implemented with attention and intentionality by XCloud support.

Outback Toys
United States
About 1 year using the app
May 22, 2025

Great application with very interesting features. It's very easy to get to grips with and use, and when we did need to contact service, the response was very quick.

The HORIBA Store
France
Over 3 years using the app
June 19, 2025

Nikita is awesome. This is now the 2nd issue he has solved for us and each time has been absolutely seamless. I have complete confidence in the support team at XCloud in any issue that may arise.

Golf Vault
Canada
Over 1 year using the app
Edited June 22, 2025

I can't recommend this filter app enough! From the moment I reached out, the support team has been incredibly responsive and helpful. They went above and beyond to customize the filters to perfectly fit my store’s needs.

Not only were they prompt with replies, but they also took the time to make adjustments until everything was just right. The app itself is powerful, easy to use, and makes navigating my large inventory so much smoother for customers.

If you're looking for a reliable, well-supported filtering solution, this is the one! Thank you so much for the amazing service!

Havenly House & Home
Australia
8 months using the app