Reviews (197)

Overall rating
5
Counts per rating level
  • 97% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless inventory and product syncing between platforms. They praise its user-friendly interface, continuous improvements, and automatic SKU generation. The app is known for its reliable performance, clear communication, and effective problem-solving. The customer service is exceptional, with 24/7 availability and a live chat feature. The support team is frequently commended for their professionalism and dedication.

December 6, 2023

We had the pleasure of working with a Customer Service Agent Omar who was incredibly helpful via live chat. As a new user we wanted to be sure we were syncing everything accurately. He was helpful, informative, and directed in a way we could understand. He offered up his email after our exchange for any future needs and was able to help in more ways then one.

Customer service like this makes doing business so much better. Thank you!

The Seafood Shop
United States
3 months using the app
May 15, 2024

Thank you, Joseph! You're our hero!

The Jewelry Lady
United States
43 minutes using the app
April 9, 2024

Great customer support!

Stoke Run LLC
United States
About 8 hours using the app
February 13, 2024

Great service. Arianna is awsome

Butterflies&Ties
United States
Over 1 year using the app
Edited June 6, 2024

Omar on the live chat was super helpful! 5 Stars

Repeat ATL
United States
5 months using the app
January 31, 2024

The customer service was great

Pink Lemon Salon
United States
7 months using the app
February 26, 2024

Thanks Joseph Morris for your help setting the app in my shopify store.

BeauDerm
United States
About 9 hours using the app
November 27, 2023

At the last hour before Cyber Monday, I accidentally synced my shopify backwards to my clover POS system, and I messed up my entire inventory. I really had no idea what I was going to do, as it was really my worst nightmare on the eve of a big holiday sales day. I was fussing around trying to figure out what to do, when I heard the chat box chime, and there was Normie, seemingly reading my mind that I needed help. This after I had already tried and failed to get help from clover. In any case, I explained what went wrong and Normie told me that she could likely reverse my mistake. She stayed on the line with me while she worked her magic, and within 5 minutes, my inventory was restored. I really can't believe it, frankly. And I can honestly say I've never had such quick, efficient customer service on a chat or otherwise. 5 Stars for QuickSync and Normie for sure!

Solvang Spice Merchant
United States
3 months using the app
February 2, 2024

It was very easy to connect my Shopify inventory and my Clover using this app! Any questions I had were answered very quickly by Omar! He was very helpful! Definitely recommend to anyone looking to sync their inventory!

Sweet P Boutique
United States
About 6 hours using the app
August 13, 2023

I have to admit i was a bit skeptical at first but the customer service tech from clover really helped me out, he was very patient while my product was synced from one platform to another, he even kept me notified while it was doing its thing i will not call out his name but give an initial instead which is M. Huss very knowledgeable kind and customer service was all impactable, the kind anyone would want as a beginner business owner i cannot say anything but great things this man has done and i appreciate it all MH, you're a good man ad may good things come to you in the future KEEP UP THE GOOD WORK!!

“ Luminate Ur Fashion Boutique LLC “
United States
5 months using the app
R. I. T. N. S. replied August 19, 2023

Amazing feedback. Thank you so much for giving us 5 stars! hope to hear from you back Jessica :)