CM Commerce Email Marketing

CM Commerce Email Marketing

by Campaign Monitor

Email Marketing Automation, Reviews & Popups. (Prev Conversio)

4.8 of 5 stars(977 reviews)

Send automated emails.

Powerful segmentation to send emails at the right time and turn every campaign and message into a personal interaction with your customer.

Smart email marketing tools.

Improve your customer conversations throughout their entire journey with automated receipts, abandoned cart emails, and follow-ups.

Collect and leverage reviews.

Build trust for your brand by collecting and showcasing reviews and photos, then automatically insert positive ones in your email campaigns.

About CM Commerce Email Marketing

Automate your ecommerce email marketing.

Send smarter emails that grow your brand and increase your sales. Trusted by more than 20,000 entrepreneurs and ecommerce businesses worldwide, CM Commerce (previously Conversio) combines email marketing with user-generated content tools to engage your customers and build trust in your brand.

How does CM Commerce email marketing work?

  • Seamless Shopify integration—Instantly sync all of your customer and order data to dynamically build up-to-date and accurate customer profiles and list segments.  
  • Take the stress out of email marketing and marketing automation with ready-to-go automation recipes. Easily set up customized emails that welcome new signups, nudge people who abandoned their carts, upsell with personalized receipts, and target customers based on their preferences and behavior.
  • Never send an irrelevant email campaign again. Our powerful segmentation gives you access to all of your customer's purchase, demographic, preference, and engagement data.
  • Build brand trust with real customer reviews. With the ability to upload photos and reviews, your customers become your biggest advocates. Feature their compelling stories on your site and in your emails.

What are the key features?

  • Abandoned cart emails—Start recovering revenue with abandoned cart emails that automatically feature your latest product reviews, coupons, and other recommended products.
  • On-brand receipts—Optimize your most opened and clicked email campaigns with eye-catching templates, cross-sell messages, and shipping coupons.
  • Recipes for automation success—Nurture your new customers, drive repeat purchase, and reward your most loyal customers with powerful marketing automations.
  • Visual product reviews—With the ability to upload photos and reviews, your customers can become your biggest advocates. Feature their compelling stories on your site and in your emails.
  • Email newsletters—Easily set up and start sending personalized emails to help you convert more customers.

Looking for a Mailchimp / Klaviyo / Omnisend replacement? CM Commerce can be set up quickly to replace all of your emails automations. Here is how we can make this change easier for you:

  • Our whole team will be on standby, ready to get our hands dirty to help you make the switch.
  • High-performing marketing automations on easy mode.
  • With super-personalized email marketing and on-site social proof, CM Commerce is the easiest way for growing Ecommerce brands to increase revenue.

Ready to start?

Once you sign up you automatically get a 30-day free trial of CM Commerce, which includes access to all of our tools. Once your free trial runs out, you will automatically get charged according to your tier, unless you cancel manually.

Integrates with

  • Privy,
  • Optinmonster,
  • JustUno,
  • LoyaltyLion,
  • Conversio

Media gallery


Pricing 30-day free trial

See all pricing options


or $7.50/month billed at $90 once per year

Monthly charge based on number of active and subscribed contacts.

  • Cart abandonment emails

  • Receipts

  • Lifecycle automations

  • Segmentation

  • Coupons

  • Product Recommendations

  • Revenue and conversion analytics



or $24.17/month billed at $290 once per year

Monthly charge based on number of active and subscribed contacts.

  • Everything in Starter, plus:

  • Visual Product Reviews

  • Customer Feedback Surveys

  • Social Proof Widgets

  • Unlimited email sending



or $40.83/month billed at $490 once per year

Monthly charge based on number of active and subscribed contacts.

  • Everything in Growth, plus:

  • Phone Support

  • Priority Email Support

  • Dedicated Account Manager

  • Onboarding Consultation

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Overall rating
4.8 of 5 stars
Based on 977 reviews

  • 5 of 5 stars
    90% of ratings are 5 stars
  • 4 of 5 stars
    5% of ratings are 4 stars
  • 3 of 5 stars
    1% of ratings are 3 stars
  • 2 of 5 stars
    1% of ratings are 2 stars
  • 1 of 5 stars
    3% of ratings are 1 stars

Most recent reviews

Love that Bag etc - Preowned Designer Fashions

We've been using this app for many years now (back when it was originally Receiptful, then Conversio, and now Campaign Monitor). We started having issues on our account back in May where our products no longer sync properly on the back-end of Campaign Monitor, and we're unable to pull them into our newsletters. We've been in contact with the team since then - going on 7 months now. The issue still has not been fixed, and has now gotten even worse. The system used to struggle to pull in newer items, but now, it can't even access a lot of older products. The team keeps saying that they are investigating the issue, but dropping off after a few days. We've still been paying in full each month for our mailing list of over 10,000 names despite not being able to send out our newsletters properly. Aside from a passive apology, we've seen no efforts to truly remedy the situation.

The team is occasionally quick to respond (within half hour to an hour), but it is not uncommon that we wait 5-6 hours during business hours on an issue that their team is well aware has been hurting our business for all this time.

We've been patient and stuck by the team, after using the service without problem for several years leading up to this. The functionality of the app is otherwise clean, and user-friendly. The receipts are well thought out, and the coupon code generator is a huge asset, but at this point, we're looking to go elsewhere. While the problem we're having is a factor, the lack of true support is the real problem, and the lack of phone number in case of emergency is a huge deterrent to larger Shopify stores that may need a bit more assistance.

Beauty Travel Bags

Setting up sequences is simple with CM Commerce. I don't like that they changed the app though, but other than that, I love it.

Alaska Guide Creations

CM Commerce has helped us recover an above average amount of our abandoned carts and has helped in creating newsletters. Our newsletters are now clean, effective, and quick. We would highly suggest this app to any e-commerce site.