CM Commerce Email Marketing

CM Commerce Email Marketing

by Campaign Monitor

Automate receipts, abandoned cart, review emails, and more.

4.8 of 5 stars(971 reviews)

Send automated emails.

Powerful segmentation to send emails at the right time and turn every campaign and message into a personal interaction with your customer.

Smart email marketing tools.

Improve your customer conversations throughout their entire journey with automated receipts, abandoned cart emails, and follow-ups.

Collect and leverage reviews.

Build trust for your brand by collecting and showcasing reviews and photos, then automatically insert positive ones in your email campaigns.


About CM Commerce Email Marketing

Automate your ecommerce email marketing.

Send smarter emails that grow your brand and increase your sales. Trusted by more than 20,000 entrepreneurs and ecommerce businesses worldwide, CM Commerce combines ecommerce marketing with user-generated content tools to engage your customers and build trust in your brand.

How does CM Commerce email marketing work?

  • Seamless Shopify integration—Instantly sync all of your customer and order data to dynamically build up-to-date and accurate customer profiles and list segments.  
  • Take the stress out of email marketing and marketing automation with ready-to-go automation recipes. Easily set up customized emails that welcome new signups, nudge people who abandoned their carts, upsell with personalized receipts, and target customers based on their preferences and behavior.
  • Never send an irrelevant email campaign again. Our powerful segmentation gives you access to all of your customer's purchase, demographic, preference, and engagement data.
  • Build brand trust with real customer reviews. With the ability to upload photos and reviews, your customers become your biggest advocates. Feature their compelling stories on your site and in your emails.

What are the key features?

  • Abandoned cart emails—Start recovering revenue with abandoned cart emails that automatically feature your latest product reviews, coupons, and other recommended products.
  • On-brand receipts—Optimize your most opened and clicked email campaigns with eye-catching templates, cross-sell messages, and shipping coupons.
  • Recipes for automation success—Nurture your new customers, drive repeat purchase, and reward your most loyal customers with powerful marketing automations.
  • Visual product reviews—With the ability to upload photos and reviews, your customers can become your biggest advocates. Feature their compelling stories on your site and in your emails.
  • Email newsletters—Easily set up and start sending personalized emails to help you convert more customers.

Looking for a Mailchimp replacement? CM Commerce can be set up quickly to replace all of your emails in Mailchimp. Here is how we can make this change easier for you:

  • Our whole team will be on standby, ready to get our hands dirty to help you make the switch.
  • High-performing marketing automations on easy mode.
  • With super-personalized email marketing and on-site social proof, CM Commerce is the easiest way for growing Ecommerce brands to drive conversions and increase revenue.

Ready to start?

Once you sign up you automatically get a 30-day free trial of CM Commerce, which includes access to all of our tools. Once your free trial runs out, you will automatically get charged according to your tier, unless you cancel manually.

Integrates with

  • Privy,
  • Pixelpop,
  • Optinmonster,
  • Smile.io,
  • JustUno,
  • LoyaltyLion

Media gallery

Support

Pricing 30-day free trial

See all pricing options
Starter

$9/month

or $7.50/month billed at $90 once per year

Monthly charge based on number of active and subscribed contacts.

  • Cart abandonment emails

  • Receipts

  • Lifecycle automations

  • Segmentation

  • Coupons

  • Product Recommendations

  • Revenue and conversion analytics

Growth

$29/month

or $24.17/month billed at $290 once per year

Monthly charge based on number of active and subscribed contacts.

  • Everything in Starter, plus:

  • Visual Product Reviews

  • Customer Feedback Surveys

  • Social Proof Widgets

  • Unlimited email sending

Professional

$49/month

or $40.83/month billed at $490 once per year

Monthly charge based on number of active and subscribed contacts.

  • Everything in Growth, plus:

  • Phone Support

  • Priority Email Support

  • Dedicated Account Manager

  • Onboarding Consultation

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Overall rating
4.8 of 5 stars
Based on 971 reviews

  • 5 of 5 stars
    90% of ratings are 5 stars
  • 4 of 5 stars
    5% of ratings are 4 stars
  • 3 of 5 stars
    1% of ratings are 3 stars
  • 2 of 5 stars
    1% of ratings are 2 stars
    (8)
  • 1 of 5 stars
    2% of ratings are 1 stars

Most recent reviews

Hopefuel

I love the "all-in-one" features of CM Commerce. I use it to collect reviews on our site through a automated "drip campaign" that is sent to our customers after purchase. It works so well! I also use it to customize receipts, send sale emails and follow ups for abandoned carts. It's the only email program I use and would highly recommend it. Their support team is really responsive too!

FrontRow

We switched to CM Commerce (then Conversio) from Omnisend a couple of months ago when we acquired the business. Revenue generated from our email marketing has since almost doubled compared to the previous period.

We have also seen a sharp increase in the number of customer & product reviews that we have received. What is great is that we've been able to use these in our CM Commerce emails (which has boosted engagement) and with on-site widgets too, which has no doubt contributed to the 10% gains we've had in our on-site conversion rate too.

Customer support is always very helpful considering we don't have a dedicated / in-house marketer. So we rely on the CM Commerce a lot.

Self-Care Is For Everyone

We're big fans of CM Commerce here. It has as many capabilities in an email provider/platform as you can want. It does take time to actually learn how to use all the capabilities however. We definitely recommend contacting them and getting some support from their end if you're stuck at any points in the set-up of automated emails and series process. We did that and we loved the support we got! Highly recommend CM :)