co‑op Post Purchase Experience

co‑op Post Purchase Experience

by co-op commerce, inc.

Easy post purchase surveys, upsells, offers, and rewards

5.0 of 5 stars(1 review)

Upsell After Purchase

After capturing a sale, show your customers other products they might love (and purchase).

More Opportunities to Sell

When a customer checks on their order, use this moment to upsell, cross sell or offer discounts on other products.

Survey Your Customers

Capture information from your customers, like where they came from via a user friendly survey.


About co‑op Post Purchase Experience

What is the post-purchase experience?

After capturing a purchase is a perfect time to upsell or re-sell to your customer. We've created a delightful mobile-first Post Purchase Experience, where you can increase AOV and capture valuable customer insight.

  • Upsell. Select products to upsell or feature to your customers after their first purchase.

  • Re-sell. Select products to re-sell to your customers when they check in on their shipping details.

  • Gain customer insight. Ask your customers questions like where they came from, or what their interests are.

  • Cross-promote. Feature other products from other brands that your customer might be interested in, earn displays for your brand when doing so.

  • Reward your customers. After a customer checks out, give them co-op credits they can redeem for discounts on any shop’s products.

All fully configurable and customizable in our merchant dashboard.

See the app in action

Explore how the app works in an example store.

View example store

Support

Pricing 14-day free trial

Basic Plan

$50/month

$.05 per order

  • Cross-promotion across the co-op network
  • Unlimited post purchase survey responses
  • Same store post purchase upsells
  • Advanced analytics

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

5.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    100% of ratings are 5 stars
    (1)
  • 4 of 5 stars
    0% of ratings are 4 stars
    (0)
  • 3 of 5 stars
    0% of ratings are 3 stars
    (0)
  • 2 of 5 stars
    0% of ratings are 2 stars
    (0)
  • 1 of 5 stars
    0% of ratings are 1 stars
    (0)

Most recent reviews

Fames Chocolate

I hate apps. This is the only app I recommend for DTC brands, not because it does have features like cross-selling, upselling, post purchase survey, rewards. That alone is 5 different apps... what do you want more? Though the best part of this app is the innovating collaborative feature where it makes it super simple to upsell lifestyle products to lifestyle shoppers with a win/win for both brands. If your brand sells a high-end unique product, it’s a must have. oh and customer service is the best.