Reviews (81)

Overall rating
4.4
Counts per rating level
  • 94% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 5% of ratings are 1 stars
February 16, 2025

App doesn't even load and so can't install in my shop. No option available to contact support.

Bling Queen
India
5 months using the app
CODFIRM replied February 25, 2025

Hello there,

We are sorry that you had to face issues while installing the app. We tried contacting you over your email and phone.

Our support queries can be sent to care@ ...

February 21, 2025

Their customer support is worse than pathetic. I've been waiting for a response for 4 days, despite multiple follow-ups. Absolutely disappointing service!

His'en'Her - Shop T-Shirts For Men & Women Online
India
About 1 year using the app
Edited October 9, 2024

I had high hopes for Codfirm based on my initial experience, but unfortunately, my recent interactions have been disappointing. The app, while initially promising, has not kept pace with the evolving challenges faced by Indian Shopify sellers, particularly concerning RTO and COD issues. Despite reaching out with specific requests, the response has been slow and unhelpful. It feels like there’s a ...

Meadbery
India
About 3 years using the app
Edited August 13, 2021

Doesn't give much of use. Verification doesnt help much with reducing RTO. It's just another gimmick & just another waste of time. Also there are chances that your customer's phone numbers are exposed to a third party.

Rebba
India
About 1 month using the app
CODFIRM replied August 13, 2021

Hey Mallikarjuna,
We notice that you updated your 5 star review of us - "Amazing app. Must be recommended after installed this app reduced RTO and saved huge money and thanks ...