My clients turned down due to this app.
I've lost so many orders because of the Non-confirmation of COD orders. It is so tough to bring clients to your website, because of poor apps, all efforts go waste
There is some misunderstanding that our app affects COD orders. Our app is not performing before client comes to your store and complete the orders. It will make call and SMS only after customer has placed a COD order on your store.
And there can be any case, where customer is picking up the call and entering valid input, not picking up the call OR entering wrong input. Anything is possible as customer's end. We can not handle that part.
Please write us back on firstname.lastname@example.org , so that we can do further conversation and get doubts clear.
horrible app. sending blank cals to cxs with no msgs and just billing us. Even we paused the app and its still sending calls trying to inflate bills
Sorry for the inconvenience. There might be some misunderstanding or configuration issue. It is not calling without any message or not even call the customer if app is enabled from application admin.
Let us resolve it for you. Please write us at email@example.com , so that we can get it working for your store.
Several issues with this app:
1. When a customer gets a confirmation call from this app, TrueCaller shows the number as OceanBlackLifeStyle. Very detrimental to Brand image!
2. There is no option of customizing the message being played to customer. It doesnot contain any information about the shopify store or brand. All it says is, "This is order confirmation call. To confirm press 1, to decline press 2"
Not getting call on my contact
Also not getting test call
I have try more then 10 time
No one time i have get test call
Itnoa Enterprises Private Limited
just now i install this app, i don't know how it work we will see, please guide us for better improve our business thought COD
Do not purchase this application!
it's like shit and you can't even create your account !!