Reviews (414)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its effective COD verification features, noting a significant decrease in RTO rates due to its ability to minimize fraud and ensure genuine transactions. They appreciate the user-friendly interface, seamless Shopify integration, and customizable options, including automated SMS and IVR calls for order verification. Support team members like Abhishek and Mr. Benson are frequently commended for their helpful service. Merchants believe the app enhances customer service and operational efficiency, offering great value for money.

June 25, 2024

Nice app
Great support and work

Outfit Odessey
India
About 17 hours using the app
Hillteck replied June 28, 2024

Thank you! We're happy to hear you like the app and appreciate our support and work!

September 28, 2024

GOOD SERVICE PROVIDED

Gentle Goods
India
3 minutes using the app
Hillteck replied October 2, 2024

Thank you for your review! We’re glad to hear you’re satisfied with our service. If you need any further assistance, don’t hesitate to reach out. We’re here to help!

June 8, 2024

Nice and helpful app to verify COD orders

Your Smart Store
India
27 days using the app
Hillteck replied June 10, 2024

Thank you for your feedback! We're glad to hear that you find our app helpful for verifying COD orders. If you have any suggestions or need assistance, feel free to reach out. We're here to help!

June 10, 2024

Great App for orders verification by ivr and whatsapp

Unicsi.com
India
About 1 month using the app
Hillteck replied June 11, 2024

Thank you for your positive feedback! We're glad to hear that you find our app great for order verification via IVR and WhatsApp. Your support means a lot to us!

May 13, 2024

Impressive job!

Their customer support stands out for its excellence. Upon installing the app, a dedicated team member promptly offers seamless assistance. Additionally, they provide personalized solutions, greatly enhancing the overall experience.

AlphaSquad
United Arab Emirates
9 days using the app
Hillteck replied May 16, 2024

Thank you for your kind words! We're delighted to hear that you're impressed with our customer support. Ensuring excellence and prompt assistance is our top priority, and we're glad to hear that you had a seamless experience upon installing the app. Providing personalized solutions is key to enhancing the overall experience, and we're committed to delivering just that. We appreciate your feedback and look forward to serving you even better in the future!

July 15, 2024

Best COD verification app

Grab n Cart
India
1 day using the app
Hillteck replied July 16, 2024

Thank you for your feedback! We're thrilled to hear that you find our COD verification app to be the best. If you have any suggestions or need assistance, feel free to reach out.

March 18, 2024

What do you expect from an app??
Good Working...right?

But, Hiltech not only does a great job but their customer service is extraordinary...!

We tried many other platforms or plugins for the same but the results and response are far below our expectations, whereas Hilltech is better.

User-friendly interface, affordable subscription plans, great customer support, great functionality, and the list is endless in favor of Hilltech.

In short, we highly recommend Hiltech...!

Loox
India
About 2 months using the app
Hillteck replied March 19, 2024

Thank you for the glowing review! We're thrilled to hear that you've had such a positive experience with Hilteck. We strive to provide excellent service and functionality, and it's fantastic to know that we've exceeded your expectations. We truly appreciate your recommendation!

May 20, 2024

Properly working as per my requirement.

Best Home Essentials
India
About 1 month using the app
Hillteck replied May 23, 2024

Thank you! We're glad to hear it's meeting your requirements. 😊

July 6, 2024

Customer support is excellent. and it help us reduce RTO

Decors Mantra
India
About 1 hour using the app
Hillteck replied July 9, 2024

Thank you for your positive review! We're thrilled to hear that our customer support has been excellent and has helped you reduce RTO. Your satisfaction is our priority!

April 30, 2024

RTO headaches are gone! Hillteck verifies orders and reminds customers - it's amazing! Sales are up, customers are happier and also great customer service.

BigHappyPlace.com
India
3 months using the app
Hillteck replied May 1, 2024

We're thrilled to hear about your positive experience with Hillteck! Eliminating RTO headaches and boosting sales while ensuring customer satisfaction is our top priority. Our team is dedicated to providing excellent customer service, and we're delighted that you've noticed the difference. Thank you for your feedback, and we look forward to continuing to serve you and your customers with the same level of excellence.