Reviews (414)

Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its effective COD verification features, noting a significant decrease in RTO rates due to its ability to minimize fraud and ensure genuine transactions. They appreciate the user-friendly interface, seamless Shopify integration, and customizable options, including automated SMS and IVR calls for order verification. Support team members like Abhishek and Mr. Benson are frequently commended for their helpful service. Merchants believe the app enhances customer service and operational efficiency, offering great value for money.

January 11, 2024

Great support from team, Amazing App.
This App has made my spam orders drop by 95%.
After sales support is very good.

FAWES
India
5 months using the app
Hillteck replied January 13, 2024

Thank you for the fantastic feedback! We're delighted to hear that our app and support have made a positive impact on reducing spam orders for you. If you ever need further assistance, feel free to reach out. Appreciate your support!

November 25, 2023

Such a great experience with the app also the customer service executive is helping a lot and listening patiently to solve our problems. I tried many apps but no one will give the complete solution from my side excellent experience

shopazaadi
India
3 months using the app
Hillteck replied December 11, 2023

Thank you for your fantastic feedback! We're thrilled to have provided you with a great experience and comprehensive solutions. If you have any more questions or need assistance, our team is here for you.

May 27, 2024

best app to prevent cod fraud.

Home Techgo
India
About 2 months using the app
January 19, 2024

Exceptional HillTeck app, a game-changer for elevating brand identity and customer service. Crafted by HillTeck's talented team, renowned for innovative tech solutions, this app hits the mark with outstanding features and benefits.

Its primary strength lies in transforming customer service and brand image, ensuring an unforgettable post-checkout experience for every customer.

The app's responsive team is another standout feature, guaranteeing excellent customer service. When customers trust your support, they're more likely to return and recommend your brand.

Additionally, the app's remarkably efficient service is a substantial benefit, keeping customers engaged and happy, potentially boosting sales and market presence.

Healthyfy
India
4 months using the app
Hillteck replied January 21, 2024

Thank you for the glowing review! We're delighted that the HillTeck app's innovative features and exceptional customer service are making a positive impact on brand identity and user experience. Your feedback is greatly appreciated!

July 9, 2024

customer support is very good

ONGEN
India
15 minutes using the app
Hillteck replied July 12, 2024

Thank you! We're glad to hear that you had a great experience with our customer support.

February 19, 2024

This app has helped me a lot regarding to my customer service queries as I have been dealing some issue that how can I resolved my Customer service, this app has played a very vital role in my business, also there team is very supportive will highly recommend this app for those who are struggling to resolved their customer service queries.

Appollo Store
Pakistan
22 days using the app
Hillteck replied February 20, 2024

Thank you for your positive feedback! We're thrilled to hear that our app has been instrumental in resolving your customer service queries. Our team is dedicated to providing excellent support. We appreciate your recommendation and look forward to continuing to assist you in the future!

March 22, 2024

"Exceptional order verification process, ensuring a seamless and secure transaction experience. Impressive customer service promptly addresses any queries or concerns, setting a high standard for excellence."

Pitshirts
India
5 months using the app
Hillteck replied March 25, 2024

Thank you for the glowing feedback! We're thrilled to hear about your exceptional experience with our order verification process and customer service. We strive to maintain excellence and look forward to serving you again soon.

April 16, 2024

Hilteck app has been an absolute game-changer for us, particularly when it comes to confirming COD orders. Gone are the days of endless phone calls and verification hassles – thanks to Hilteck, it's all streamlined and efficient.

Since implementing this app, we've seen a significant decrease in RTO rates, which speaks volumes about its effectiveness!!

DailyEazyLiving
India
27 days using the app
Hillteck replied April 17, 2024

We're thrilled to hear that Hillteck has been a game-changer for your business, especially in streamlining COD order confirmations. It's great to know that our app has helped reduce RTO rates significantly. Thank you for sharing your positive experience and for choosing Hillteck!

April 10, 2024

The team helped us with a feature request really quickly and according to the timeline.

Great work.

Miduty
India
About 2 months using the app
Hillteck replied April 12, 2024

Thank you for the positive feedback! We're glad we could meet your expectations.

March 16, 2024

Hillteck offers top-notch service with a personal touch. Their attention to detail and commitment to customer satisfaction set them apart. Whether it's prompt responses to inquiries or expert assistance with technical issues, Hillteck consistently delivers excellence. Their knowledgeable staff goes above and beyond to ensure a smooth and enjoyable experience for every customer. If you're seeking reliable service and support, Hillteck is the way to go. Highly recommended!

Indian Market
India
About 2 months using the app
Hillteck replied March 17, 2024

Thank you for the glowing recommendation! We're dedicated to providing top-notch service and ensuring a smooth experience for all our customers.