COD: Advanced Cash on Delivery

COD: Advanced Cash on Delivery

Free to install. Additional charges may apply.
Rating (5)
Reviews
Developer
Zegsu

Highlights

Speed tested
  • Low impact to your online store
Built for your business
  • Use directly in Shopify admin

About this app

Launched

April 26, 2021

Languages

English

Integrates with

WhatsApp, SMS

Use CODBot: Cash on Delivery - COD Verification app to reduce RTO. Verify COD orders on auto-pilot.

Cash on delivery (COD) is a great enabler for the e-commerce industry. But, it also is one of the leading sources of operational loss due to cancellations and bogus orders. Hence, reducing COD failures is a top priority for e-commerce players. Using CODBot, you can ensure that your COD order verification happens before you ship them out. It also helps with fraud filters and fraud analysis.

  • Verify a Cash on Delivery (COD) order, by sending an OTP through SMS or WhatsApp
  • Cut down RTO (Return to Origin) drastically by eliminating fake/bogus COD orders
  • IVR COD verification if the OTP delivery fails via SMS or WhatsApp

Pricing

Free to install

No monthly charges. Pay per SMS.

Free to install

No monthly charges. Pay per SMS.

5 reviews
Overall rating
5
Counts per rating level
  • 100% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
April 22, 2022

COD confirmations have shot up, reducing our manual calls by 60-70%. They have even started IVR calls so people who don't end up checking their messages can also confirm the orders.

Harissons Bags
India
Time spent using app: 3 months
November 2, 2021

Works well and is effective. Had some issues while recharging and the support extended was quick and exceptional.

OffNorth
India
Time spent using app: 3 days
September 15, 2021

We like this app for the following reasons:
1. OTP is embedded into the checkout page as last step in order buying process. It enables a continuous flow of the checkout experience. 2. OTP send out by sms and whatsapp option and also by one click link in message
3. Pricing is competitive vs smsbump, super lemon, etc
4. Send repeat messages to customers not validated. This is important as costumers get distracted and forget.
5. Tagging of orders is very clear to distinguish between the status.
6. Customer support is very responsive , friendly and accessible. They are open to feedback and suggestions and if they can do it without they often make the changes. What we would have loved to have as a feature which is currently missing is ability to out order 'on hold' status until it is verified. This would ensure our automated fullfillment system is not triggered. However, this is currently a limitation of the Shopify API not supporting this programmatically.

Sublime Life
India
Time spent using app: 11 months

About this app

Launched

April 26, 2021

Languages

English

Integrates with

WhatsApp, SMS

Built by Zegsu

About Zegsu

10 apps

4.6 average rating

2 years building apps for the Shopify App Store

Support

Send a message

+91 8297720004

contact@zegsu.com