COD Verification by OTP
Verify that a customer has legitimately placed a Cash on Delivery (COD) order, by sending an OTP through SMS or WhatsApp message.
Identify Bogus COD Orders
Cut down RTO (Return to Origin) drastically by eliminating fake/bogus COD orders. Reduce expenses on attempted deliveries for fake orders.
Improve Operational Efficiency
Automating the process of COD verification & fraud filter, backed by technology improves the operational efficiency of your business.
About COD Order Verification by OTP
Use CODBot: Cash on Delivery - COD Verification app to reduce RTO. Verify COD orders on auto-pilot through OTP SMS & WhatsApp. Fraud filer and Fraud analysis.
Why do you need COD Order Confirmation for Shopify?
COD is the lifeblood of every e-commerce company in India. The e-commerce industry benefits greatly from cash on delivery (COD). However, cancellations and fake orders are some of the leading causes of operational failure.
As a result, e-commerce companies must prioritize reducing COD failures. You should use CODBot for Shopify to double-check the legitimacy of your COD orders before shipping them out.
Why use Cash on Delivery Verification by OTP?
Cash on delivery (COD) is a great enabler for the e-commerce industry. But, it also is one of the leading sources of operational loss due to cancellations and bogus orders. Hence, reducing COD failures is a top priority for e-commerce players. Using CODBot, you can ensure that your COD orders are legitimate before you ship them out. It also helps with fraud filter and fraud analysis.
Who should use CODBot: COD Order Verification?
All E-commerce companies that allow cash on delivery can use CODBot to identify legitimate COD orders from fake or bogus orders.
How does COD Order Confirmation work?
Once the customer pays for their order by choosing the Cash on Delivery (COD) payment option, they will be redirected to an order confirmation page. They would then need to verify their order by entering the OTP sent to their mobile phone via SMS or WhatsApp
Once the order is confirmed via OTP authentication, the customer is redirected to their order status page (also known as the thank you page) and the order details are displayed.
As a store owner, you can track the status of COD orders from the "Orders" tab on your Shopify Admin Dashboard. For authenticated orders, you will see a “CODBot Verified” tag. For bogus/unverified orders, you will see a “CODBot pending” tag and you can choose to cancel such orders to eliminate RTO.
Advantages of using CODBot over COD IVR Verification or Automated Calls
Do you find IVR or automated calls annoying? Your customers do as well. Moreover, caller ID and spam blocking apps will filter out these annoying calls on your mobile devices. This is not good for your brand and can reduce conversions.
Most customers don’t prefer to answer unsolicited calls after they have just placed an order with your store. SMS verification not only creates trust, it also helps showcase your brand value in the customers’ eyes.
IVR calls usually use a recorded tone/dialect which your local users might not completely understand. Due to this, they might end up abandoning the cart and lose out on sales.
Free to install
Pay per use. Cost only for SMS usage starting $0.02 only.
The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
Most recent reviews
Works well and is effective. Had some issues while recharging and the support extended was quick and exceptional.
Thank you for your review. We want to make our app the best in the 'COD verification' category for our merchants and your support keeps us motivated.
We wish you all the success in your business.
We like this app for the following reasons:
1. OTP is embedded into the checkout page as last step in order buying process. It enables a continuous flow of the checkout experience. 2. OTP send out by sms and whatsapp option and also by one click link in message
3. Pricing is competitive vs smsbump, super lemon, etc
4. Send repeat messages to customers not validated. This is important as costumers get distracted and forget.
5. Tagging of orders is very clear to distinguish between the status.
6. Customer support is very responsive , friendly and accessible. They are open to feedback and suggestions and if they can do it without they often make the changes. What we would have loved to have as a feature which is currently missing is ability to out order 'on hold' status until it is verified. This would ensure our automated fullfillment system is not triggered. However, this is currently a limitation of the Shopify API not supporting this programmatically.
Thank you for your comprehensive review. We are thrilled to know that CODBot: COD Verification is adding value to your store.
We would also like to thank you for sharing your valuable feedback due to which we were able to improve our app.
We will strive to improve our product continuously in order to provide you with a WOW service - always!
Wishing you all the success in your business.
Enem Store - Online Shopping Mall
Great app !! Must try reduce your efforts looking for a little rates updates for my country as its higher
Thank you for your review. Point taken, and we will try our best to offer you the most competitive pricing :)
We wish you all the success in your business.