COD: Advanced Cash on Delivery
- Pricing
-
Free plan available
- Rating
- 4.6 (11)
- Developer
- Zegsu Software Solutions LLP
Featured images gallery
Use Cash on Delivery - COD Verification app to reduce RTO. Charge a fee for Cash on Delivery Orders.
Cash on delivery (COD) is a great enabler for the e-commerce industry. But, it also is one of the leading sources of operational loss due to cancellations and bogus orders. Hence, reducing COD failures is a top priority for e-commerce players. Using CODBot, you can ensure that your COD order verification happens before you ship them out. It also helps with fraud filters and fraud analysis. You can also charge a fee for all Cash on Delivery Orders.
- Verify a Cash on Delivery (COD) order, by sending an OTP through SMS or WhatsApp
- Cut down RTO (Return to Origin) drastically by eliminating fake/bogus COD orders
- IVR COD verification if the OTP delivery fails via SMS or WhatsApp
- NEW: Charge a fee for COD orders
Languages
English
Works with
- Checkout
- Customer accounts
- SMS
Categories
COD management
Form customization
Fraud types
Prevention tools
Alerts and analytics
Pricing
Free Forever
Free
- Pay per SMS/WhatsApp OTP sent
- COD verification via SMS & WhatsApp
- COD verification via automated IVR
- Auto-cancel unverified orders
Plus
$5 / month
- All features in the FREE plan
- Add a custom fee for COD orders
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (11)
COD confirmations have shot up, reducing our manual calls by 60-70%. They have even started IVR calls so people who don't end up checking their messages can also confirm the orders.
most frictionless cod otp app out there. even better customer service.
Hi,
the app is weird , it stops working after a certain period of time.
no support. the number is switched off and no email response.
Also i tried uninstalling and reinstalled the app. i also lost my $15 credit inside it.
Dear Customer,
Thank you for reaching out and sharing your experience. We sincerely apologize for the inconvenience caused by the app's malfunction. We understand how frustrating this must have been, especially with the loss of your $15 credit.
We want to assure you that we have addressed the syncing issue with Shopify, which was at the root of the problem. This fix was implemented on January 3rd, and we hope it has significantly improved your app experience.
Additionally, we have credited the $15 back to your account as a gesture of our commitment to customer satisfaction and to rectify the inconvenience caused. We deeply value your business and strive to provide a seamless experience.
If you face any further issues or have any queries, please don't hesitate to contact us. We are here to support you.
Thank you for your patience and understanding.
Best regards,
Arpit
Team Zegsu
Very pleased with this app it does exactly what I need it to I sell high dollar ticket items and chargebacks need to be prevented as much as possible this app allows me to implant that mental seed in the customers head knowing they OTP verified the charge they can't say it wasn't me. So as long as we will the order we are able to prevent chargebacks. We absolutely love this app and the customer support isn't in real time but the definitely take care of any issues that come up within a reasonable timeframe.
Good and straight forward app... staff are helpful too
I think whatsapp notifications can be made with less cost would be great
Support
App support provided by Zegsu Software Solutions LLP.
Resources
Developer
Launched
April 26, 2021
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