COD: Advanced Cash on Delivery
- Pricing
-
Free plan available
- Highlights
- Use directly in Shopify admin
- Rating
- 4.6 (16)
- Developer
- Zegsu Software Solutions LLP
Featured images gallery
Use Cash on Delivery - COD Verification app to reduce RTO. Charge a fee for Cash on Delivery Orders.
Cash on delivery (COD) is a great enabler for the e-commerce industry. But, it also is one of the leading sources of operational loss due to cancellations and bogus orders. Hence, reducing COD failures is a top priority for e-commerce players. Using CODBot, you can ensure that your COD order verification happens before you ship them out. It also helps with fraud filters and fraud analysis. You can also charge a fee for all Cash on Delivery Orders.
- Verify a Cash on Delivery (COD) order, by sending an OTP through SMS or WhatsApp
- Cut down RTO (Return to Origin) drastically by eliminating fake/bogus COD orders
- IVR COD verification if the OTP delivery fails via SMS or WhatsApp
- NEW: Charge a fee for COD orders
- Highlights
- Use directly in Shopify admin
Languages
English
Works with
- Checkout
- SMS
Categories
Pricing
Free Forever
Free
- Pay per SMS/WhatsApp OTP sent
- COD verification via SMS & WhatsApp
- COD verification via automated IVR
- Auto-cancel unverified orders
Plus
$5 / month
- All features in the FREE plan
- Add a custom fee for COD orders
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (16)
great to use this app in shoipfy
Hi,
the app is weird , it stops working after a certain period of time.
no support. the number is switched off and no email response.
Also i tried uninstalling and reinstalled the app. i also lost my $15 credit inside it.
Dear Customer,
Thank you for reaching out and sharing your experience. We sincerely apologize for the inconvenience caused by the app's malfunction. We understand how frustrating this must have been, especially with the loss of your $15 credit.
We want to assure you that we have addressed the syncing issue with Shopify, which was at the root of the problem. This fix was implemented on January 3rd, and we hope it has significantly improved your app experience.
Additionally, we have credited the $15 back to your account as a gesture of our commitment to customer satisfaction and to rectify the inconvenience caused. We deeply value your business and strive to provide a seamless experience.
If you face any further issues or have any queries, please don't hesitate to contact us. We are here to support you.
Thank you for your patience and understanding.
Best regards,
Arpit
Team Zegsu
Works well and is effective. Had some issues while recharging and the support extended was quick and exceptional.
Thank you for your review. We want to make our app the best in the 'COD verification' category for our merchants and your support keeps us motivated.
We wish you all the success in your business.
Stay safe,
Arpit
Team Zegsu
COD confirmations have shot up, reducing our manual calls by 60-70%. They have even started IVR calls so people who don't end up checking their messages can also confirm the orders.
We like this app for the following reasons:
1. OTP is embedded into the checkout page as last step in order buying process. It enables a continuous flow of the checkout experience. 2. OTP send out by sms and whatsapp option and also by one click link in message
3. Pricing is competitive vs smsbump, super lemon, etc
4. Send repeat messages to customers not validated. This is important as costumers get distracted and forget.
5. Tagging of orders is very clear to distinguish between the status.
6. Customer support is very responsive , friendly and accessible. They are open to feedback and suggestions and if they can do it without they often make the changes. What we would have loved to have as a feature which is currently missing is ability to out order 'on hold' status until it is verified. This would ensure our automated fullfillment system is not triggered. However, this is currently a limitation of the Shopify API not supporting this programmatically.
Thank you for your comprehensive review. We are thrilled to know that CODBot: COD Verification is adding value to your store.
We would also like to thank you for sharing your valuable feedback due to which we were able to improve our app.
We will strive to improve our product continuously in order to provide you with a WOW service - always!
Wishing you all the success in your business.
Stay Safe,
Arpit
Team Zegsu
Support
App support provided by Zegsu Software Solutions LLP.
Resources
Developer
Launched
April 26, 2021
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