Reviews (157)

Overall rating
4.4
Counts per rating level
  • 86% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for enhancing the checkout process, especially for those using a Cash On Delivery model. It is noted for its easy installation, user-friendly interface, and features such as Google Sheet order exports, phone number verification, and upsells. The support team is highlighted for its responsiveness and efficiency, contributing to improved conversion rates and reduced fraudulent transactions. Merchants value the app as an all-in-one solution that streamlines operations and enhances customer experiences.

February 26, 2022

The application meets all my expectations, their customer service is very responsive and professional! The application includes all the options I need for my COD business.

Hayame shop
France
17 days using the app
CodMonster replied February 28, 2022

We are glad to hear this honest and encouraging feedback 🥰

September 17, 2023

super

bijouterie sahar
Morocco
14 days using the app
November 30, 2022

This is a very professional app, i've been working on ecommerce for a long time between Dropshipping and Cash on delivery, and this app has really saved my life on Cash on delivery.
- Very easy to use and install - Very Professional Team ( available all time - even for call support) - High conversion rate once installed on my website. If you're working ecommerce especially cash on delivery, this is the best app i can recommend to you.

aswaaqmall
Morocco
14 days using the app
May 21, 2022

The best support and app so far for real! They helped us in weekend in just 1 hour everything was done (not so easy job). Using it on our all websites, very useful!

Carre Deco
Morocco
12 days using the app
October 16, 2023

THE SERVER DOWN SOMETIMES FOR A DAY TO FIX THE PROBLEM
AND THAT REALY IMPACT THE RESULTS

klein
Morocco
7 months using the app
CodMonster replied August 4, 2024

Hello ,

Thank you for your feedback. We sincerely apologize for the inconvenience caused by server downtimes. 😔 We understand how frustrating it can be when the service is interrupted.

We are continuously working to improve our infrastructure to ensure more reliable uptime. Your feedback is valuable and helps us to make necessary improvements. 🛠️

Could you please provide more details about when these downtimes occurred? We're committed to solving this issue and ensuring a smoother experience for you and all our users. 💪

Thank you for your patience and for helping us become better. 🙏

Best regards,
The COD Monster Team

December 7, 2021

very helpful app and a professional support very helpful app and a professional support very helpful app and a professional support

Darna Shop Dz
Algeria
9 days using the app
CodMonster replied December 8, 2021

hahah it feels like you liked it so much that you repeated your words 3 times. thank you so much for these testimonials!

August 29, 2023

00 IF I COULD
THE SERVER DOWN SOMETIMES FOR A DAY TO FIX THE PROBLEM
AND THAT REALY IMPACT THE RESULTS
THE SUPPORT IS SO LAZY THEY DONT ANSWER YOUR QUESTIONS YOU JUST NEED TO WAIT
IF YOU HAVE ANY PROBLEM WITH THEM JUST BE SURE THAT YOU WILL FIX IT AFTER 48 H OR MORE EVEN IF HE IS SMALL PROBLEM
THE CONVERSION RATE IS SO BAD
IM USING IT SINCE MARCH 2023 TIL TODAY AUGUST 2023
BAD EXPERIENCE I DONT RECOMENDE IT

kitablaq
Algeria
6 months using the app
CodMonster replied September 2, 2023

Thanks for taking so much time and effort to express your experience to focus on the points that you were not happy about even though we have provided premium support for you, even though the owner was trying to provide you with technical support via other channels (facebook) to make sure it will be handled fast, the owner also tried to fix some requirements you wanted and was always responded, moreover, the support was treating your cases with urgency, but sometimes you need to wait you can't have all the requirements in your mind to be executed in less than 5 mins. after countless efforts that's all you could do was write such a genuine review, We still appreciate you using codmonster and we will always try to help all codmonster users regardless.

July 9, 2023

Great app, but the support should applied what we asked for, they replied to our message but the necessary is not done.

ZAFERA
Saudi Arabia
7 months using the app
October 23, 2023

So Bad

belleza.dz
Algeria
4 months using the app
CodMonster replied October 25, 2023

We sincerely appreciate your feedback, even though it appears that you've had a less-than-ideal experience with our application. We are committed to improving and providing the best service to our users.

We would greatly value the opportunity to learn more about the issues you've encountered. Your input can help us pinpoint the exact problems and take the necessary steps to enhance our application.

Our team is dedicated to delivering a high-quality experience to our users, and your review is a valuable part of that process. If you're willing to share more details or if there's anything specific you'd like assistance with, please don't hesitate to let us know.

Your feedback is essential in our journey to constantly improve, and we hope that we can work together to address any concerns you may have.

Thank you for taking the time to share your thoughts.

Best regards,

May 31, 2023

l application a rencontre un probleme de bug dernierement ce qui a enrendre des pertes
merci d ameliorer plus l application pour eviter ce genre de probleme

shoppingforyou
Kuwait
6 months using the app