Reviews (298)

Overall rating
3.4
Counts per rating level
  • 40% of ratings are 5 stars
  • 8% of ratings are 4 stars
  • 10% of ratings are 3 stars
  • 10% of ratings are 2 stars
  • 32% of ratings are 1 stars
May 1, 2023

The app is really buggy, it continually says I don't have permission to use my account and makes me install it over again.

NARY
United States
About 2 months using the app
Shopify replied May 3, 2023

Hey there,

Jason here from Shopify. Thank you for taking the time to share your review of the Collabs App with us. Your feedback is extremely valuable. I'm sorry to hear of ...

March 9, 2023

Has great potential but needs some extra bits adding to make it awesome !!

1. Auto assigning tiers to new affiliates should be an option if running multiple options
2. When selecting collections within the tiers allow multiple selections not one at a time rather time consuming when you have multiple collections
3. On commission options a option for "FIXED AMOUNT PER PRODUCT" should be a choice if ...

Vyral
United States
About 2 months using the app
Shopify replied March 11, 2023

Hi there,

Thank you for taking the time to provide us with this feedback! I would be happy to bring these back to our team for consideration in the future. I'm going to ...

Edited September 29, 2022

There are things I really like about this app and things I do not. I think it is pretty easy to use and I like that everything is in one place. That being said, sometimes it glitches though. Also, I don't like the way the gifting works with it. I hate that to offer a gift you have to go through all your products one by one and add them, just to allow people to choose from them. I wish you could ...

HUELLA
United States
About 2 months using the app
Shopify replied September 27, 2022

Hi there,

Charlotte here from Shopify support, thank you for letting us know about this issue you were experiencing on Shopify Collabs. Our engineering team has now fixed the ...

May 27, 2023

not available in our countries

OPTION FASHION STORE أوبشن فاشن ستور
Türkiye
8 days using the app
Shopify replied May 30, 2023

Hi there,

Thank you for taking the time to provide us with this incredibly valuable feedback. I'm going to follow up with you over email to open up the lines of communication ...

May 27, 2022

We just signed up but cannot find any documentation or videos explaining how set up influencer commission rates and we do not know if this works if we are offering an auto discount on products in our store now. We also cannot find any documentation on how to use the dovetale discover function to search for influencers. Some clear self learning documentation or videos would be very helpful.

LeVaye' Cosmetics
United States
About 1 month using the app
Shopify replied May 31, 2022

Hi there,

Vance here from Shopify. Thank you for taking the time to leave us your feedback. I've sent you an email to help provide answers to your questions. I've also passed ...

February 6, 2024

Useless. Very complicated. Less opportunity to individualise things.

Das Audio-Gästebuch für Deine Hochzeit - VOICEMAIL WITH LOVE
Germany
6 days using the app
Shopify replied February 8, 2024

Hi there. Thank you for taking the time to provide us with feedback on how Shopify Collabs can be improved; we appreciate you reaching out to let us know. I am sorry to hear ...

July 20, 2022

I'll give Dovetale four stars because it is now included with our Shopify subscription. We have abandoned our other provider and are fully operating on Dovetale now. However, we are feeling a lack of features and some of our affiliates have problems connecting their social accounts. Here are our suggestions, Dovetale:
-We need to be able to message influencers from the app
-Not all influencers ...

Atla Water
United States
About 1 month using the app
Edited May 9, 2023

Four stars, because in theory, this is a great app. But there is some important functionality/information that is just not clear - happy to update rating if Shopify can help with deeper understanding.

- can you outreach a creator directly from within the recruit tab? We can locate the creators we want to work with, add them to favorites, but there's no way to outreach them other then via an email ...

The Dairy Fairy
United States
About 1 month using the app
Edited March 4, 2022

This App looks clean, pricing is good, i have emailed support a question and they replied immediately.

Fames Chocolate
United States
3 days using the app
February 26, 2024

Stopped displaying page properly after only a few days, landing page looks awful, no buttons displayed images randomly placed. Looks cheap.

Chokers.co.uk
United Kingdom
4 days using the app
Shopify replied March 20, 2024

Hi, there!

Thank you for sharing your feedback.

We're sorry to hear it did not meet your expectations. Our team would like to further understand the specific issues you're ...