Hello and thanks for taking the time to write this review. We always appreciate the honest feedback :)

We would like to apologize if you felt mislead by the app description as this was certainly not the intention. The feature you mentioned is actually available within the app, but we don't list it publicly since it often requires special setup with a given shop (also, we have limited app description space since there's a physical character limit). We would be more than happy to assist you with the setup for this.

However, we do agree that this should be stated more clearly so we have corrected this by updating our app description, since we certainly did not intend to be misleading. Our goal is always to be open and helpful to all of our app users. There's also the free trial for anyone to determine if that app is a good fit for their shop.

With regard to your comment about duplication being easily achievable through the inbuilt features; we would disagree with that. Shopify does not currently have a mechanism to duplicate a Custom or Smart collection while maintaining the sort order of the manually arranged source collection. This is one of the main benefits of Collection Manager along with the ability to export and import sort orders as well, both of which cannot be done using the inbuilt Shopify tools.

There are actually many other cross-shop sorting and syncing features as well, but again, we don't list them all because these are advanced features that require either custom setup or guidance and they don't always work well with every shop since every shop is a little different.

Using the inbuilt Shopify admin console, you can definitely duplicate a Smart collection by copying the rules, but this would be a manual process, and again, the sort order won't match if you've manually sorted the source collection.

The ability to duplicate Custom and Smart collections while maintaining the manually sorted product order of the source, is really one of the main functions of the app (along with many others of course). The duplication of products at the same time is possible, but wasn't the main focus of the feature, so we do apologize again if you felt that was misleading.

As I mentioned above, we would love to have you back, so please do let us know if there's any way we can assist you moving forward!

All the best ;)

Thanks so much for the positive feedback and kind words! We really enjoy working closely with partners such as yourselves. Always a pleasure to be sure!

We're truly pleased to be able to contribute to the efficiency and success of our users, so it's awesome to hear that the app is helping you get back a bit more time in your day.

All the best!

Thanks very much for the great review! We're always happy to hear that the app is helping our users get more done, in less time!

We're certainly excited to be a part of our partners' success as we both move forward, so it's a pleasure to hear that we're achieving those goals.

We have many new features planned to help improve our partners' productivity, so stay tuned for more to come :)