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Wonderful idea in theory but a disaster in practice as it crashes if “too many” orders go through - and they won’t tell you how many orders is too many! As a result we had a Black Friday disaster where the app stopped working and was therefore overselling our inventory. My staff had to spend hours manually re-setting our store on the busiest day of the year. Avoid this app!
Thanks for your review. The inventory sync on Black Friday is a slower than other days but eventually all orders gets sync'ed properly for all stores. Our goal for next year's BFCM is to let the sync as fast as normal days.
Specific to your store, 3 months prior to Black Friday on 29 Aug, we've already recommended your team against using our app after we carefully evaluating your business requirement. We had suggested a different software in Aug that would fit your store better.
Hope the recommendation can help you somehow. Thanks for your suggestion and have been with us for a few months.
Very helpful for what we needed accomplished. I also like that it's instantaneous. The second my inventory of one product is reduced, the other product(s) in the group follow suit at exactly the same time without delay.
At first I was so excited about having found this app. It seemed to respond to my needs. But when things got real, the app completely failed me. I do flash sales which attract many buyers and thus many sales in a short time. I sell sheets from rolls so I have bundles for this as instructed by Connected Inventory. Followed their set-up instructions to the letter. And when I needed it, It sold a whole lot of stock that I didn't have. Their reply after my complaint: We noticed you had a lot of sales in a short period of time. This app is not suited for this. People need to be warned for this. I have a bunch of disappointed customers and a business i'm trying to build up. I lost clients due to this app. Be wary!!!!!!
Fantastic app, the support team help me very well to setup the inventory. This app really help my business inventory management.
Great service! It didn't do exactly what I thought and needed for my particular situation, but the customer service was excellent and they were very friendly and helpful!
Was facing a huge problem where are my inventory was not linking up with retail/wholesale. Daunting, thinking this is going to be a major process to fix, got in contact with connected inventory. Helped and guided me the whole way, it was a SIMPLE click of a button and BOOM everything sorted. That easy! Super happy, Thank you Billy for the wonderful service. Great app!
Excellent customer service. Billy and his team were able to help adjust the theme of my website to work better with the app. Highly recommend.
Я искала простое приложение, которое будет синхронизировать инвентарь по SKU. Это приложение полностью соответствует поим потребностям. На данный момент я пользуюсь пробным периодом, но планирую продолжить на платной основе. СПАСИБО!
The app didn't sync the inventory between multiple products and messed up all my numbers, no I have to re-count every product manually.
Thank you for your review. The problem you're having can be prevented by reading our Quick Start guide before setting up anything. Our support team is also just one email away from answering your questions.
Quick Start Guide:
https://www.notion.so/inscoder/Quick-Start-Guide-3ff406ec859d4a2b8baeff1655ddea00
Initially it took me a little while to get my head around the Connected Inventory App, but now I understand it better it is proving to be a very useful tool. I received excellent support from the developers and in a timely manor. The developer even created a 'use case' for my particular application and posted it onto their website for me to follow. This helped me to tailor Connected Inventory to my particular use. The developer has plans to add more functionality including such things as low stock alerts. In the future I am sure Connected Inventory will become an even better tool than it already is.