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This is one of those types of apps that simply has to work properly; otherwise, there is a huge financial risk if the inventory is incorrect, as well as a significant amount of work required to fix any resulting issues. Unfortunately, this particular app does not meet that standard. It stops working randomly, and the consequence is that you cannot run a reliable business on such an unstable ...
I understand your concern, and I agree that stability is essential for an app of this nature. Could you provide more specific details about the issues you've encountered? ...
the app stopped working properly and ruined out inventory count on tons of products. Extremely time consuming and wasteful when the basic feature of different SKUs start being seen as one on a listing.
Thank you for your review. We're very sorry to hear about the inventory issue you experienced. I’ve reached out via email to gather more details. Based on our initial review ...
The app rarely works properly, costs a fortune and getting help and support is a nightmare. I wish I could avoid using it but there is no-one else offering this service and it's essential to my business.
Thank you for your review. We sincerely apologize for the inventory issue you encountered. I’ve reached out via email to gather more details and explain when overselling may ...
This is not the first time I've used, or set-up, a bundle app for a website... and, I toughed this one out for a year but have decided to call it quits. I rate this app so low because it's not designed as well as other bundle apps that are comparable in price to this one. One of the biggest irritations with this app is how there is no "duplicate" button and it takes a century to create bundles ...
I think this company has gone out of business and now looking back at the number of bad reviews and people claiming they got no response from support I can understand that this is true and is exactly what is happening for us, no inventory sync and no support response after maybe 4 attempts over several weeks.
Thank you for your review. We are sorry that we did experience some service interruptions at the time of this posting. Know that this is not ideal. However, our team has ...
I've wanted to like this app as it was an economical way for us to manage inventory shared across several of our gifts, but it keeps changing inventory levels in shop, resulting in several of our products being marked OOS when they really aren't. Even after I change the inventory back to the correct numbers in Shopify, it pulls them out again. It's a never-ending tug-of-war and I'm having to ...
Thank you for your review. The problem you're having can be solved by reading how the inventory calculation works as described in this document.
https://www.notion.so/ ...
Wonderful idea in theory but a disaster in practice as it crashes if “too many” orders go through - and they won’t tell you how many orders is too many! As a result we had a Black Friday disaster where the app stopped working and was therefore overselling our inventory. My staff had to spend hours manually re-setting our store on the busiest day of the year. Avoid this app!
Thanks for your review. The inventory sync on Black Friday is a slower than other days but eventually all orders gets sync'ed properly for all stores. Our goal for next year' ...
Scam App. Terrible Interface and Zero Instruction. I really doubt most of the reviews are real on this app. Will continue to charge after uninstall. Used it for 14 days and canceled it and noticed a few days later it was still on my shopify billing as an active subscription. They dont give you an instructions on removing or canceling your subscription so you have to email them. Then even if you ...
App did not sync inventory consistently, or maybe not at all. I contacted support but no response...
Hello,
Thanks for your message. Our support team strive to respond within 24 hours.
Looking at our ticket history we responded 14 hours following your message.
Please check ...
This did not work on the inventory I added the bundles and followed the steps for the connection with the inventory, but It never recorded the bundle purchases in to the products inventory, I deleted the plugin.
Thank you for your review. I'm sorry to hear about your experience. The problem you're experiencing can be solved by following the steps in the Bundle Setup document:
https:/ ...