Reviews (160)

Overall rating
4.6
Counts per rating level
  • 88% of ratings are 5 stars
  • 6% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its seamless integration with Shopify, enhancing both online and physical store operations with features like real-time syncing and inventory management. Its customizable sell screens and support for various payment options make it a strong alternative to Shopify's native POS. The system is user-friendly, compatible with multiple devices, and offers flexible monthly subscriptions, suitable for seasonal businesses. Customer support is frequently highlighted for its responsiveness and helpfulness, with specific commendations for staff members such as Mia, Hana, and Natalie. Merchants recommend this POS solution for its robust features and exceptional support.

April 18, 2024

Great Service ! Well explain and ready tu use ! Thanks !

Cartes Leo
Canada
8 days using the app
December 10, 2023

very proff,
thank for your patience,,

Kapai Kids Furniture
New Zealand
Over 2 years using the app
November 24, 2023

Nice support. Very friendly and accommodating.

Crate Store
Saudi Arabia
12 days using the app
Edited September 2, 2021

I have been using this pos for some months now, after coming from another pos system for the last 10+ years.
Even though we are not quite there yet I believe we will be very very soon,
Leia has been fantastic throughout this all process, always willing to help and never ever complained just got on and got the job done, so i would like to thank Leia and her team for all their kind words, understanding, and many remote sessions just to get everything spot on,
Leia i have told you often I believe you have a really good pos system and with a tweak here a tweak there we will get there .
And now you bring out your new Multi Inventory System which i am loving,
I will be spreading the word about connect and i will be your Guinea pig any day Thanks, Guys for all your support
Angie
Sewers Delight

Sewers Delight
Australia
Over 3 years using the app
ConnectRetail replied September 2, 2021

Thank you so much for your amazing review! We are so happy to hear that you are enjoying our Customer Service. Please let us know if we can help you with anything further, and thank you for taking time out of your day to leave us this super kind review.

October 23, 2020

POS is the best we have used so far! There is a slight learning curve, but the staff is very quick to resolve any issues, even if you are the issue! If you need a desktop based POS system, this is it!

The Video Game Cavern
United States
About 3 years using the app
ConnectRetail replied October 25, 2020

Thank you very much! Hope we can help brighten more of your bad days ;)
Cheers!

March 16, 2021

Wonderful Customer Service Team, Responds queries in time.
App working fine for me !
Free version has way more features than other free apps !
Recommend using at-least once.

Cotton Passion
Pakistan
Almost 3 years using the app
ConnectRetail replied May 28, 2021

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us — and we are so proud that Multiple-feature Trial version is truly a strength in our team! We count ourselves lucky for customers like you.

January 18, 2023

the cs is so helpful, they will help us immediately, thay are so nice, we highly recommand people use this app

INDICAID®妥析®
Hong Kong SAR
Over 2 years using the app
April 6, 2021

This app solved my hardware issues. The support is fantastic and super friendly. If you need any cutomization they'll be willing to solve any problem.

Guemil
Mexico
Over 2 years using the app
ConnectRetail replied May 28, 2021

Guemil, thank you for the great review! We’re so happy you loved your experience and can’t wait to have you continue using our products in the future. As always, we’re here if you need anything.

August 20, 2021

We have been evaluating this app for sometime, they customer service spent more than 2hours on remote session making sure we are fully on board and satisfied. Customer agent Leia was more than helpful and really professional. Definitely will consider this app because of this agent. There is huge potential for this app to develop and we would be more than happy to support.

BOULEVARD.BHD
Bahrain
Over 2 years using the app
ConnectRetail replied September 2, 2021

Thank you so much for your kind words, BOULEVARD.BHD. We really appreciate you taking the time out to share your experience with us — and we agree, Leia is truly a gem to have on our team! We count ourselves lucky for customers like you. We look forward to working with you again in the future!

February 13, 2023

The support I received from Hana at ConnectPOS was great. Having inherited ConnectPOS as an app from a previous store owner and using it for the first time I really appreciated the time spent with me via chat to answer my questions.

steamforged.com

Steamforged Games
United Kingdom
Over 2 years using the app