Overall rating
4.5
Counts per rating level
  • 79% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 8% of ratings are 2 stars
  • 8% of ratings are 1 stars
Edited March 12, 2020

First, let's understand that syncing orders, inventory, and other sensitive info from Shopify to Quickbooks (or Quickbooks to Shopify) is extremely complex. I've worked with a number of integration and sync solutions before over the years. Connex is by far the most intuitive, flexible, and consistent. It functions more as an enterprise solution and these typically cost $$$ per month! The support team at Connex is unbelievable. Support ticket response is faster than any other app in the Shopify marketplace. Some apps respond in days or even weeks. These guys hit you back in a few hours (sometimes less than 1 hr). Plus, the expertise of the support team is outstanding. Most app support is level 1 at best. With Connex, your ticket will be responded to by a level 2 or higher every time. Can't say enough good things about this solution and the team. If you're trying to sync Shopify and QB, you'd be crazy not to use this app.

HHPLIFT
United States
About 1 year using the app
Edited May 1, 2020

This app is worth every penny. It does exactly what we need, accurately and consistently import our sales from Shopify into QBs desktop. It works seamlessly and saves us countless man-hours. Joseph and his team of professionals are extremely responsive. The few times we have had problems or needed help setting up a rule, they were there to help. In the beginning they even did a little development to tailor the app to our needs. This app is robust. If you are considering this app, get it, you will not be disappointed!

Coral & Tusk
United States
9 months using the app
Connex ECommerce replied June 22, 2020

(Chris) Thank you so much, guys! I'm really glad to hear it.

Edited May 4, 2020

The Connex for QuickBooks Desktop App has completely changed my workflow to the better. It is saving me hours as I no longer have to enter all of our invoice data. The setup was supported very well with on-boarding sessions. It did take me a little while to understand and get the details correct, but once there it is such a time saver. Support is via email and Connex team replies back in 12-24 hours maybe because I'm on the West coast and write them at the end of the day. If it can't be solved via email, they promptly setup an on-boarding session. I highly recommend Connex.

AGA Tools
United States
8 months using the app
Connex ECommerce replied May 4, 2020

(Chris) Outstanding! I'm so happy to hear that. Thank you so much for your feedback. I really appreciate it!

September 27, 2019

just finished on board process and initial sync. support team was very helpful in getting us going. So far so good!

Element Outdoors
United States
6 months using the app
March 20, 2019

I struggled at first, but the customer service was awesome. Tech support walked me thru the entire thing and gave me more insight than anyone from QB or Shopify did. My life just got 10x easier with them!

XLARGE
United States
About 2 months using the app
October 30, 2020

Great product at a great price. Support is very responsive and this software makes my life easier. I would recommend to anyone looking for a sync connector.

Chi Breaks Inc
United States
About 1 month using the app
April 24, 2019

We moved from different software that we used to connect Shopify with QB Desktop. The customization options in Connex are wonderful, the auto-sync using QB Web Connector is great, but best of all they have provided top-notch customer service, even fixing a few bugs we discovered within days of notifying them.

Pediment
United States
21 days using the app
April 21, 2020

after trying a bunch of different quickbooks apps i finally found connex and it did exactly what it said it was going to do. all of my products/orders/inventory info is synced to my qb and it literally took less than 5 minutes

PrintOnDemandStores.com
United States
About 19 hours using the app
Connex ECommerce replied April 22, 2020

(Chris) Awesome! I'm so happy to hear that. We're happy to help!

April 30, 2020

This came up when I was searching for quickbooks integrations for Shopify and it wasn't the first QB connection app I've tried. It is far superior to the others in my experience so far. It directly connected to my qb account and did the rest for me.

Soccer Prints
United States
About 14 hours using the app
Connex ECommerce replied May 1, 2020

(Chris) Thank you so much for your review and feedback. I'm glad to hear it!