Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app user-friendly and accurate in providing translations, aiding in catering to a global audience. It offers customization for maintaining brand voice and style, and can translate content, currency, and Metafields from third-party apps. It integrates well with Shopify stores and has responsive customer support. Merchants value its affordability and efficiency, as it stores translations in Shopify, ensuring no site speed impact.

January 26, 2022

The app works great and the customer support was really fast and really helpful with ideas on how to implement a customization!

Mayie
Romania
About 7 hours using the app
September 5, 2022

Great app, the staff can even help me delete the deprecated code of another app that I already abandoned, I even want to give 6 stars

Ericjewelry
United Kingdom
About 6 hours using the app
December 21, 2020

The app works pretty well together with the new native Shopify multi language capabilities. No changes in the theme files are required. Automated translation quality is very good and pricing is very fair as there is an option to purchase one time translation credits. Support was very helpful and answered promptly.

Team Schirmer Parts
Germany
About 5 hours using the app
July 28, 2022

The app works great from english to greek ! Thank you for all your help.
Manage to translate check out and more.

www.teoshop.gr
Greece
6 days using the app
Edited August 14, 2020

Note you need to pay to have your content translated automatically - I would probably have needed to pay 30€ to have my website translated into 1 other language, so I decided to uninstall the app. The translation is made using google translate, it wasn't bad.
Also note if you make changes to your original text, the translation will not update automatically.
The app designers are helpful and very reactive.

Umya jewelry
Belgium
6 days using the app
Sherpas Design replied August 16, 2020

Hi Ushas,

Thank you for your review!

Translation Lab uses the Google natural language recognition AI to automatically translate your store. This AI costs $10 per 500K characters. We charge $9.99 per 300K, which means that our margin is $4. Out of the $9.99 Shopify take $2 so our margin is reduced to $2.

Given the bills we pay to AWS for our computing resources and our development team salaries I hope it is clear that the automatic translations cannot be provided for free or for less that they cost right now because even now we are paying out of our own pockets to have the app do what it does.

When you go to the Translate page in the app you have a Scan button which will process the information in your store and provide you with an estimate of how many characters you need to translate your store and thus what the cost will be. I do think that $30 is a pretty good price for having your whole store translated.

Regarding having your content changes translated automatically, we have not implemented this on purpose. We prefer for the store owner to know exactly how many characters are needed and what the cost will be before they hit the Translate button instead of all this happening behind the scenes and charges being applied to the store.

I hope this information is useful to anyone using the app.

April 6, 2022

Works very well, easy to use and understand. The support was also helpful and solved my issue fast.

Kokoon Wellness
Spain
About 4 hours using the app
April 25, 2022

Por ahora he usado la versión gratuita para comprobar cómo funciona. Por el momento todo bien. El equipo te atiende perfectamente y soluciona cualquier problema. Lo único que las traducciones son manuales en el plan gratuito (solo tienes 2000 palabras) pero es sencillo de usar, con lo que con google translate como ayuda funciona bien.

FLIPPAN'LOOK
Spain
About 4 hours using the app
July 26, 2022

By FAR the best translation app out there. Manually translating is a big deal to me and my team and not all apps let you do this or do it well. This app goes above and beyond expectations.

My Warm Boots
Canada
About 4 hours using the app
February 27, 2023

Amazing app, and a fantastic support team.
if you are looking for a translation app that adds value to your store this is the one.
Special Thanks to Dimitar, you are amazing with your support.

Souk Al Ras
United Arab Emirates
About 4 hours using the app
April 14, 2022

We are new to this, don't how to make it work. Max gives many helps to install the app, and it works very well!

HiPeters
China
About 3 hours using the app