Overall rating
Counts per rating level
  • 74% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 7% of ratings are 1 stars
November 14, 2023

Ordered a leather handbag, expected something decent, and they overdelivered. I paid almost $200 for the bag, amazing to say, the quality is on par with genuine louis vuitton, valentino, chanel; the craftsmanship is impeccable. The stitching, leather quality, hardware is to die for. Anyone saying it is "expensive" should see what luxury handbags cost before they complain it's "expensive". One of the best PODs I've ever used. And no, the mockups aren't bad. I wish this company offered down jackets (heavy winter jackets). I love jackets and I believe this company would do an amazing job with those. My ONLY criticism is they should offer clothing mockups without models in the photos. I cannot sell the photos with models, as it does not fit my brand. Besides that, I promise you the shipping time and product is beyond my expectations. The bag I got is the best I own, I own genuine Italian leather, yet they knock them out of the park. I'm obsessed with the bag.

United States
Almost 2 years using the app
February 26, 2021

I really LOVE Contrado. For one, customer support is superb. Second, the product quality is amazing, print is so crisp and clean, and the leather and silk (amidst other material options) are great. The shipping time and processing is really fast and efficient, too. Overall, I am SO glad I came across them. They are PERFECT for the artist looking to penetrate a more high end market place with their art - taking it to a "designer" "high fashion" level. For myself as an artist and fashion lover, this is the meeting of both worlds. I am so excited to see what they come out with next! Very pleased, highly recommend, and look forward to working with them for years to come!

United States
Over 2 years using the app
Contrado replied March 1, 2021

Thank you Annasophia for such a glowing feedback. Being part of your journey as a high fashion designer is also an honour. Much more to come :)

January 7, 2022

The Contrado app is easy to use. I use their website to create the products, click "sync" and boom, there it is on my shopify website! Their print service is fast as all heck and they ship to the US quickly and at a low cost. I ran into trouble when a couple products "disappeared" from my shopify page and I couldn't get them to return. Their staff actually reached out to me to offer help. Deepa is so patient and worked with me to figure out what went wrong. She knows all, I swear.
Here's the fix: take it off your Contrado site and MAKE A NEW LISTING with the same information. Easy peasy!! I've ordered maybe 50 items from them thus far and every single one has been exactly the high quality they advertise and I expected. I had color trouble once, and recommend that you use designs with a higher contrast than you think you need since they show up differently on fabric than on a computer screen. They also offer automated payments so when a customer places an order, they pay you, and the order and payment for the item goes straight to Contrado so you can relax knowing everything in production, shipping, and payment is entirely taken care of. TL;DR the Contrado app is worth the download, their products are great, and their customer service is 10/10.

United States
Over 2 years using the app
Contrado replied January 17, 2022

Thank you for this glowing feedback and for the additional advice. Deepa and the whole team are there to help whenever you need. Have a lovely week.

Edited June 21, 2022

I love Contrado. They create quality products with stellar customer service. They are one of the few PODs that work in high quality leather printing with carefully selected clasps and zips. Those details make a big difference in the overall luxury feel of their products. They have a beautiful 3D visualization of your design during the digital building of the product which shows it from all angles. They seem intent on building relationships with artists and designers which boost their company, and will go out of their way to make sure that you are happy. (I do wish that they had downloadable templates using Adobe applications (Illustrator/Photoshop) for precise positioning, but It is pretty easy to navigate sizing so far.) Highly recommend this app. You actually feel that there are people with craftsmanship and skills behind this integration who are ready to make beautiful things. And when they see you making an effort to create beautiful things, they support your efforts. The integration with the Shopify app is pretty seamless. I've only had a couple of glitches with revising products and losing the tags associated with them. Once I reached out to describe the technical stuff, the Contrado IT department resolved it. Again, there are actually people behind this company doing great work!

Posh Tide
United States
Over 2 years using the app
Contrado replied April 27, 2022

Thank you so much for your feedback, and for the suggestions as well. We are very grateful we get to work with you and it is very true that we hope to continue building a great relationship with you over time. We can't wait to add the new branding elements to the order to your customers' orders. We really hope these will WOW them :). Thank you again for leaving such a lovely review.

May 5, 2022

My customer seems to love their item! 3rd order from the same customer. They said the shades had more of a glossy finish this time, which they loved!

United States
About 2 years using the app
Contrado replied May 9, 2022

Thank you for the lovely feedback, and noticing the quality. I will forward to the production team, they will be thrilled :). Have a beautiful start of the week.

September 23, 2022

Their customer service was very helpful to develop the products and we like their huge product range.

United Kingdom
Almost 2 years using the app
Contrado replied September 23, 2022

Thank you for your review. We are very happy we get to work with you and work on your exciting projects and also on new products ranges/options as well. Thank you again for taking the time to write these words, have a lovely weekend.

June 4, 2021

I wasn't interested in doing print on demand before Contrado. They provide the quality and attention to detail that I couldn't find elsewhere. I have found customer service very helpful as an independent designer and the website is user-friendly so I'm not wasting a lot of time on tech. Definitely a cut above!

Belle Orchidée
United States
Almost 2 years using the app
Contrado replied June 4, 2021

Thank you so much for trusting us with your designs, and with manufacturing your "Belle Orchidée" store products. The customer service team is delighted as well (I just showed them your feedback). All the best with your store, keep getting in touch if you need anything. Have a beautiful weekend.

June 30, 2022

In my experience, the Contrado team is helpful, patient, and truly seeking to cater for your needs, ensuring the best results for your product. The team are prompt, concise and efficient in dealing with time schedules and workload. Team spirit is definitely apparent as is adding all the colourful design finishes. Each product is carefully made and packaged in a perfect manner. I have no hesitation in recommending. KA.

The Foxy House
United Kingdom
Over 1 year using the app
Contrado replied July 6, 2022

Thank you for your review. We are very happy we get to work with you on all your exciting projects. Feel free to keep asking us and we will try to cater as much as possible. Have a great end of the week.

January 19, 2022

I was so delighted to discover Contrado POD for our studio's face masks project. The quality of the fabric is great, the colors don't fade after numerous hand wash. I like that the company constantly iterates based on customers' feedback - recently they adjusted the face-masks with longer and more comfortable straps. Overall, they company is a pleasure to work with and they are willing to solve any problems you might have. Kudos to the team for they speedy shipping!

Pleasure is Coming
United States
Over 1 year using the app
Contrado replied February 7, 2022

Thank you for your glowing review. We are glad that we are managing to make sure Pleasure is Coming :) your way through the products we make for you and your customers. Have a lovely start of the week.

Edited January 5, 2022

High quality products, fast shipping, and easy integration. I have been nothing but pleased with this POD company out of the many I've used!

Paris California
United States
Over 1 year using the app
Contrado replied January 17, 2022

Thank you so much for this feedback which sums us up really well in a few words. Thank you! Have a lovely week ahead.