Reviews (75)

Overall rating
3.7
Counts per rating level
  • 71% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 9% of ratings are 1 stars
January 3, 2025

I finally placed an order after having the app installed for quite some time. Boy was I disappointed in the quality of a pair of track pants I ordered. There was a huge stitching defect on the front leg seam that is quite noticeable. I provided photos and an explanation to their company. Instead of offering a free replacement, they offered a small discount instead and consider that adequate ...

Shop SingleTree Lane
United States
7 months using the app
July 26, 2024

**Quality Products, but App Issues and Misleading Pricing and Shipping**

I chose Contrado because of their unique and high-quality products, which aren't typically available through traditional print-on-demand services.

Last fall, they informed artists about their focus on developing their drop shipping business. I decided to be patient with the transition, but several issues with their app and ...

Aubergine Designs
United States
4 months using the app
March 17, 2021

What a journey. First i was happy easy use and great to design. Than starting alot of errors and sync problems. With alot of items made it was time consuming and horrible. I had made 1000 designs on different products. The high prices of products and many choice you stick with it with patience because you hope that all will be good. Than starts the horror i ordered 16 samples. Contrado offered to ...

Liberties clothes
Netherlands
Almost 2 years using the app
Contrado replied March 18, 2021

Thank you for your feedback which we are looking into for you. In any case, I am so very sorry that you are facing such struggles. Some leads already: I can see that we had ...

Edited December 13, 2021

Terrible product quality, awful Shopify integration, despicable customer services... these guys cost us thousands of dollars, lost customers and weeks of wasted time- save yourself and run!! PS. Reading the reply from Contrado I feel I need to include more detail... Contrado's Shopify integration was incorrectly matching product sizes. 52 orders had been incorrectly fulfilled when we realised ...

OM Planet
New Zealand
9 months using the app
Contrado replied November 30, 2021

Thank you for your feedback. I feel about your experience which is the opposite of our ever improving offering, new products, services and growth that we offer and so many ...

December 26, 2022

WAY WAY WAY over priced, poor customer service. Highly recommend that if you're looking for POD services you look else!

Fandoms'R'Us
Australia
28 days using the app
Contrado replied January 5, 2023

Thank you for taking the time to write a review. Do take the time to get to know us. We are actually not overpriced - unless you are looking for fast fashion items which won' ...

Edited May 16, 2022

* Update to their response. As you can see this is what you will deal with from them. Denying fault and lying about their quality. Please check their reviews on Facebook. I wish I had previously to attempting to work with them. You can find my review there that allows for attachments of pictures that shows the quality of what they sent me AND a screenshot from a picture on their own website of ...

Heather Freitas
United States
18 days using the app
Contrado replied May 16, 2022

Hi Heather, let us look into this for you. A member of our team will reach out to you very soon. Looking at the picture you sent, this is not the level of both products and ...

December 17, 2022

$35 for a kitchen towel... thats not even a good retail price.. what do you expect ,me to sell these for. REALLY THOUGH.
I own a screen printing shop but wanted a POD for some random items, but I can buy kitchen towels from $.50 to $3 and put a $1 print on it my self, and retail it for $9.99 like the price is for most kitchen or tea towel,

STOP BEING SO GREEDY PLEASE

Humboldt Republic
United States
23 minutes using the app
Contrado replied January 5, 2023

Thank you for your review. I hope you will give us a chance to work with you and show you why you should work with us if you want amazing high-end products added to your ...