Overall rating
Counts per rating level
  • 73% of ratings are 5 stars
  • 10% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 7% of ratings are 1 stars
February 12, 2023

Fast shipping. but I order a pair of glasses just to see the quality. good quality but come with errors not a good job. plus I send a email and never got a reply and been like two weeks. so not a good customer service.

United States
Over 1 year using the app
Contrado replied February 13, 2023

Thank you for your review. A member of the team will get back to you asap. We looked and couldn't find an email from your registered email address so let us try and solve this with you now. I hope we will find a way to make it all better for you. In the meantime have a beautiful start of the week.

May 8, 2022

This app keeps going into a log in loop, and neither my iPhone nor iPad (in Safari and Firefox on both devices) will allow me to create any products without an error about third-party cookies. I don’t have a desktop. Issue happens Even after enabling cross-site tracking in Safari and Firefox settings.

V. H. Hess
United States
10 months using the app
Contrado replied May 9, 2022

Thank you for your feedback. The team has emailed you and will attempt to call you very soon. I see many other dropship partners are ok as I write and I have tried with my own account, I am not facing this issue so we really need to speak to you to get to the bottom of it (we are thinking it might possibly be the iphone/ipad model or the software version but let's first Chat together as soon as you are available). We can and will solve this for you. Also, the team is available to help you almost 24/7 either via Chat or by email shopify@contrado.com so do not hesitate to reach out.

January 20, 2023

I was excited to try Contrado as they have a good range of clothing products to design from. However, the generated images for clothes just look so obviously fake and pre-rendered. That is off putting to me and I'm sure it would be for others too. Compared to services like Printful and Printify, if you design an item of clothing at least they render it onto a real model, giving you a sense of what it would look like.

If Contrado were to introduce better mock up images I would definitely revisit - please make it happen as I would love to try it. One other thing is that their online design system feels quite sluggish and slow compared to the two previous services I mentioned.

United Kingdom
3 months using the app
Contrado replied January 23, 2023

Thank you for your review, and for acknowledging our product range (hand-made! :) ). We will contact you shortly. We would love to work with you on this though we'd like to know which products you have in mind in mind. We have already updated several products to much more realistic previews, for example the Men's Leather Wallet https://www.contrado.co.uk/custom-wallets. First things first, we'd like to understand which products are on your priority list. Let's work together on this!

December 19, 2021

You're kidding with those prices, right? No way I could sell those and make a profit. I know it doesn't cost you that much to make those. Come on.

United States
About 2 hours using the app
Contrado replied December 21, 2021

Thank you for your feedback. A member of our team has reached out to you to understand which products you have in mind:

If you take our all-over-print tshirts for example they are great value, fully printed over the whole surface, offering various natural and classic fabrics, patterns, personalised labels (including personalised care label!) and several designs choices which fit many of our dropshippers' requirements and more. All our products are also made ethically and sustainably by our own company: we do not subcontract and we look after our teams carefully, not to mention we have built our company from the ground up as a family business for the past 20 years, and we have been lucky enough to grow and bring employment to so many talented artisans. Our goal is to really focus on the best quality - and if there is anything to improve, we are always happy to listen and work with our dropshippers towards a solution. We reach out to many but if there is ever anything you are not happy with, be it prices like in your case, do reach out to us directly, we are there for you! If we can do anything, we will try. Did I mention that unlike some other manufacturers we can handle returns on your behalf too?

Lastly, we do also have luxury products: sourced and produced from the best quality fabrics, leather and components, the same ones used by very well known high fashion companies. We bring to you the excellency that the best brands in the world up until now were keeping to themselves. We hand-make all these products (all the way to hand-painting some of our leather keyrings, for which there is a customer base) with your designs, which you then offer your customers as truly exceptional items. Did you check our leather "Denbigh" Duffle Bag, or the "GOLBORNE" Bucket Bag or even the "FARADAY" circle bag? Do.

We have all ranges of products and prices, and we would love to work with you, so do get back to our team at your earliest convenience and we can hopefully start a positive conversation, and work together.