Reviews (262)

Overall rating
4.6
Counts per rating level
  • 72% of ratings are 5 stars
  • 20% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its easy setup and user-friendly interface, requiring no technical skills. The automatic currency conversion based on visitor location is efficient and doesn't slow down online stores. Excellent customer support helps quickly resolve issues, and the free plan meets basic needs effectively. Additionally, the app supports global expansion by aiding in currency and language conversion, enhancing the checkout process and potentially boosting conversion rates.

May 15, 2023

Cette application m'a permis de convertir facilement les devises étrangères et de calculer les montants exacts dans ma devise locale.

L'une des fonctionnalités les plus utiles de cette application est sa capacité à prendre en charge plusieurs devises. Peu importe où je me trouvais, je pouvais facilement sélectionner les devises que je voulais convertir et obtenir des taux de change précis en temps réel. Cela m'a aidé à gérer mon budget de voyage de manière efficace et à éviter les confusions lors des achats.

L'interface de l'application est également très conviviale et intuitive. La conversion des devises se fait en quelques clics seulement, et l'application affiche instantanément les montants convertis

obsidian dragon
France
3 minutes using the app
November 21, 2023

this app is very good

One Shopio
New Zealand
20 minutes using the app
October 1, 2023

It basically try to catch attention of shopify users by marking it as free and later you realize it is a paid app. They should mention free plan available instead of free.

KARIGAROFFICIAL
United States
35 minutes using the app
June 22, 2023

this app is not free you still need to pay they are not honest with there service. Only l trial is allowed

bump baby and beyond
United States
30 minutes using the app
Convercy ‑ Currency Converter replied August 2, 2023

Thank you for your understanding and for taking the time to share your feedback with us.

We appreciate your patience and want to reiterate that our app is free to download and use.

Feel free to contact us anytime, and we'll be more than happy to help.

July 31, 2023

Impossible to use. When trying to set it, it looks like an early 2000s website, full of pop-ups. How do Shopify allow this?

Midnuances
Italy
9 minutes using the app
Convercy ‑ Currency Converter replied August 2, 2023

Thank you for sharing your feedback with us, and we truly apologize for the inconvenience you experienced while using our app.

We understand your concerns and are actively working to improve the user interface to provide a more modern and streamlined experience.

We appreciate your patience as we make the necessary improvements, and please feel free to share your suggestions with us later if any.

September 17, 2023

This app has not translated any of my website text. I can already choose the option for another language on the website, but changing it has no effect on the text itself

WonderNest
Germany
8 minutes using the app
Convercy ‑ Currency Converter replied September 18, 2023

Hi there,

We're genuinely sorry to hear about the trouble you've encountered with our app.

After reviewing our support system, it appears that we haven't received any support tickets from your side. We're here to assist you, but to do so effectively, we kindly ask you to reinstall the app, and send us a staff account which will assist us in identifying and fixing the problem.

Your satisfaction is our priority, and we're here to make sure you have a better experience.

Best regards,
The Convercy Team

July 2, 2023

It's not free, and its useless they wanna make you pay for stuff in secret don't recommend and force feed you stuff. Don't download this

Luna Erazer
Sweden
5 minutes using the app
Convercy ‑ Currency Converter replied August 2, 2023

Thank you for your feedback regarding our app.

We apologize for any confusion, but we want to assure you that our app is genuinely free to download and use.

If you are encountering issues or have concerns about our app, please feel free to reach out to us, and we'll do our best to address your concerns and ensure a better experience for you.

September 28, 2024

FIThub
Israel
About 1 month using the app
September 22, 2024

TES AE
United Arab Emirates
26 days using the app
October 27, 2024

Boutique de Pierre
Hungary
7 days using the app