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We have been using ConvertMate at sanroccoitalia.it for about a month now, and I am really impressed. The app is very expensive as far as apps go, but worth the investment. It is easy to use and saves an enormous amount of time. I am on the scale plan, and love the Magic Blog and Magic Link features (among all the rest). I have already seen a big uptick in organic traffic and the support is top-notch. Boris was extremely responsive with my questions and getting things up and running, and they sort out even the smallest concern immediately. Don’t hesitate, give it a try!
Thank you so much for your kind words and for sharing your experience with ConvertMate! We're thrilled to hear that you're already seeing improvements in organic traffic and that the Magic Blog and Magic Link features are helping save you time. It's always our goal to make the platform as easy and effective as possible, and we're glad our support team has been able to assist you every step of the way.
We really appreciate your trust in ConvertMate and look forward to supporting your continued success with sanroccoitalia.it!
Best,
Boris and the ConvertMate Team
The ConvertMate app is excellent: easy to set up and use, and it manages all SEO aspects quickly. The support team is highly responsive, always providing answers and resolving issues efficiently. While it is a bit pricey, I’ve already noticed a small improvement in my SEO ranking after just one day of use. I’ll wait three months to see the full results, but so far, it seems worth the cost.
Here's a response you could use:
Thank you so much for your thoughtful review! 🎉 We're thrilled to hear that you found ConvertMate easy to set up and that our team was able to provide the support you needed. It's fantastic to know you're already seeing early improvements in your SEO ranking – it only gets better from here! 🚀
We understand that pricing can be a consideration, and we're confident that as you continue to use ConvertMate, the long-term results will make it even more worthwhile. We look forward to hearing about your progress in the coming months. If you need anything along the way, we’re here to help!
Thanks again for choosing ConvertMate! 💪
I've only been using ConvertMate for a few weeks, so it's too early to fully assess the app's impact on our SEO, as these results take time. However, I can already see that it’s making progress in sorting out and improving our SEO.
What stands out to me is the excellent customer service and support. Boris has been incredibly accessible and helpful, both before I downloaded the app and during the onboarding process. He provided valuable suggestions on how to tackle some challenging products and improve our SEO. Additionally, when an unrelated issue with simple coding arose, Boris stepped in and quickly helped resolve it.
So far, my experience with ConvertMate has been very positive, and the support has been outstanding. I look forward to seeing the long-term results and will provide a more comprehensive review in the future.
Thank you so much for your kind words and for sharing your experience with ConvertMate! We’re thrilled to hear that you’re already seeing progress in your SEO efforts, and we’re equally glad that our support team could be of help.
It’s always our goal to go above and beyond to ensure our users have everything they need to succeed, so it’s wonderful to know that you found our support valuable. We’re excited to continue working with you and can’t wait to see the long-term results of your SEO journey!
If you ever need anything else or have more questions, feel free to reach out. We’re here to help!
Thanks again for choosing ConvertMate.
Best,
Boris and the ConvertMate Team
Boris and Marc have been on top of their game regarding customer service.
Optimizing SEO is challenging, mainly when different stores use different themes and layouts. ConvertMate handles this well, and the team has been very responsive to discussing our particular needs. It's been a pleasure working with Boris, as he understands our needs well and has actively noted our feedback for Improvements.
The ability to generate content based on Metafields makes customising descriptions much easier.
I am confident that we will succeed with the integration of ConvertMate.
Thank you so much for taking the time to share your experience with ConvertMate. It's fantastic to hear that you've found our service responsive and tailored to your needs. Marc and I are passionate about making SEO optimization as seamless and effective as possible, especially given the diverse themes and layouts our clients use.
We're particularly glad that the feature for generating content based on Metafields has been helpful for customizing your descriptions. Your success is our top priority, and we're excited about continuing to support your journey with ConvertMate.
Looking forward to seeing great results together!
Best regards,
Boris
Love the speed of pushing AI tags, the team is incredible to work with and attended to all our needs in timely fashion.
Also the interface is super solid making it easy to see the AI suggestions and make huge push on product SEO tags that would've taken us years to accomplish without ConvertMate.
highly recommend!!
Thank you so much for your wonderful review. We're thrilled to hear that you're enjoying the speed and efficiency of pushing AI tags with ConvertMate. Our team is dedicated to providing top-notch support, and it's great to know we were able to meet your needs promptly.
We're also delighted that you find our interface user-friendly and effective for enhancing your product SEO tags. Your recommendation means a lot to us, and we're excited to continue supporting your success!
Best regards,
The ConvertMate Team
This app went through thousands of product listings and upgraded all of them! Game changer for anyone that is onboarding new product listings monthly, as it saves so much time at an affordable price.
Hello there,
Thanks so much for your review! We're delighted we helped you save some valuable time, and make your life easier.
Looking forward to supporting your business's continued growth.
Warm rergards,
ConvertMate Team
Excellent app with phenomenal descriptions! Immediately seeing a conversion uplift thanks to ConvertMate. The team also reached out for feedback and immediately started implementing our suggestions. I'm super excited to see how this app evolves over time. Highly recommend!
Hello there,
Thanks so much for your review. Our main goal is to make sure our app helps your brand grow. Your feedback is very valuable and helps us improve on a daily basis.
Thanks again!
ConvertMate Team
Awesome app! Was definitely able to improve our product descriptions with much more catchy words and phrasing :)
Hello there,
Thanks so much for your review. It means the world to us.
We're delighted you found our app benefitial for your brand's growth and are happy to have you with us!
Thanks,
ConvertMate Team
1/5 – Une honte, une véritable arnaque !
J’ai payé 3 800 $ pour un abonnement annuel à ConvertMate, en pensant investir dans une solution sérieuse et performante. Trois mois après mon paiement, l’équipe a modifié sa grille tarifaire : le même plan que j’avais choisi est désormais facturé 290 $ par an. Autrement dit, plus de dix fois moins cher !
Quand j’ai contacté le support pour résilier à la fin de ma période d'engement, leur réponse a été tout simplement lunaire : on me dit de désinstaller l’application depuis Shopify pour “ne plus être facturé”.
Aucune procédure formelle, aucune confirmation écrite, aucune transparence.
Je suis écoeurée.
Non seulement cette application ne m’a strictement rien apporté (aucune amélioration SEO, aucun gain mesurable, aucune valeur ajoutée concrète), mais en plus je me sens trahi et arnaqué par une société qui change ses tarifs sans prévenir et refuse toute véritable résiliation.
ConvertMate, c’est une leçon à 3 800 $ : fuyez cette application et gardez vos économies pour un service honnête et professionnel.
Bonjour Eva,
Merci d’avoir partagé votre avis. Nous souhaitons néanmoins clarifier et rectifier certains points :
Il est de la responsabilité de chaque utilisateur d’annuler son abonnement directement via Shopify ou sur notre plateforme, comme indiqué lors de la souscription. Pour votre part, nous avons nous-mêmes effectué l’annulation avant la publication de votre avis et vous avons offert 3 mois gratuits à titre commercial.
Le plan que vous aviez comprenait plusieurs avantages : accès aux Magic Blogs, Liens Internes, Analyse de Competiteurs, Nombre illimité de produits (pour répondre à la taille de votre catalogue) et support avancé, que nous avons activé à de nombreuses reprises afin de vous accompagner au mieux.
La nouvelle tarification annoncée concernait uniquement la nouvelle plateforme d’agents IA et n’était donc pas comparable à votre forfait initial. Nous avons communiqué à de nombreuses reprises au sujet de l’évolution des offres.
Concernant le SEO, ConvertMate fournit des analyses et génère des contenus mais la stratégie reste du côté du client, tout comme un abonnement à Ahrefs n’assure pas une progression sans actions concrètes. Notre équipe et la plateforme vous ont conseillé de nombreuses actions ; il semble, d’après nos vérifications, que beaucoup ont été ignorées de votre part.
Nous sommes toujours disponibles pour toute question.
Boris is a great guy who responds to questions within a day. The app saves me a lot of time and provides an excellent overview, especially the blogs, which are fantastic!
I've been using Convertmate for about three months. I would give it 5 stars, but it only supports SEO for one language and one target country, or requires changing the primary language of my shop, which isn't recommended. Despite that limitation, it saves me a tremendous amount of time and effort, making the price worthwhile. However, the upgrade from the scale plan to the next tier is quite steep, which is part of why I rate it 4 stars. A trial period for upgrades would be beneficial, but since SEO is a long-term strategy, you likely wouldn't see significant differences between plans within just 30 days.
