Reviews (29)

Overall rating
4.7
Counts per rating level
  • 93% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 7% of ratings are 1 stars
September 4, 2024

300$ dolar? Extreme expensive

SHOPMIX
Brazil
24 days using the app
ConvertMate replied September 8, 2024

Thank you for your feedback, but from what we can see, it appears you have not used our platform. As such, this review doesn’t reflect a genuine experience with ConvertMate.

We’d like to clarify that our pricing is aligned with the value we provide to merchants. On average, our customers achieve a 17x return on investment, thanks to features like Programmatic SEO, content optimization, and internal linking, all aimed at boosting organic traffic and sales.

That said, our platform may not be the best fit for every store. We prioritize working with merchants who are ready to invest time and resources into growing their organic traffic. If that’s not the case for your business, we understand it might not be the right match.

May 31, 2024

Besides SEO, one of our main purposes has been to fully automate product descriptions purely based metafields, which we maintain for frontend filtering anyways. For us as a small company it is essential to automate as much as possible. ConvertMate's functionality is the most mature app supporting this functionality.
The ConvertMate team was eager to also support me with some additional requirements they quickly addressed via app improvements. Thanks.

Schuhbidu24
Germany
25 days using the app
ConvertMate replied June 1, 2024

Hi there,

Thank you so much for your wonderful review! We're thrilled to hear that ConvertMate has been instrumental in automating your product descriptions through metafields.

Automation is indeed crucial for small companies, and we're glad that our app has met your needs effectively. Our team is always here to support and swiftly address any additional requirements you may have.

We appreciate your kind words and look forward to continuing to assist your business's growth!

Best regards,
The ConvertMate Team

June 3, 2024

Love the speed of pushing AI tags, the team is incredible to work with and attended to all our needs in timely fashion.

Also the interface is super solid making it easy to see the AI suggestions and make huge push on product SEO tags that would've taken us years to accomplish without ConvertMate.

highly recommend!!

Diva Boutique Online
United States
28 days using the app
ConvertMate replied June 5, 2024

Thank you so much for your wonderful review. We're thrilled to hear that you're enjoying the speed and efficiency of pushing AI tags with ConvertMate. Our team is dedicated to providing top-notch support, and it's great to know we were able to meet your needs promptly.

We're also delighted that you find our interface user-friendly and effective for enhancing your product SEO tags. Your recommendation means a lot to us, and we're excited to continue supporting your success!

Best regards,
The ConvertMate Team

January 7, 2024

Great app. Product description writing saves me a ton of time. My bounce rate is down by a significant amount. Highly recommend

WKshoes
United States
3 months using the app
ConvertMate replied January 8, 2024

Hi there,

Thanks so much for your review. We're happy you find ConvertMate valuable and look forward to helping you reach your goals in the future.

Best regards,

Boris & Marc
ConvertMate Team

January 29, 2024

I really question these 5 star reviews- twice had all my listings and descriptions destroyed by being re-written incorrectly and not according to SEO best practices by bugs in the software. Over 1000 products. They sort of were able to fix some of this, but really a total disaster for me. I was told changes could be undone but learned after making automatic changes that they could not be done. I would be very very careful using this. Also switched many SEO meta titles and descriptions with other products- a total disaster. They released this without testing or working out any bugs. I literally have spent 30+ hours fixing the mistakes so far.

Matt's Warehouse Deals
United States
2 months using the app
ConvertMate replied January 30, 2024

Thank you for taking the time to share your feedback about ConvertMate. We regret to learn about the challenges you've faced and wish to address your concerns.

It's crucial for us to highlight that we were not previously informed of the issues you've encountered. Despite several attempts on our part to solicit feedback and ensure a smooth experience, we unfortunately did not receive communication regarding the difficulties you mentioned. We value the accuracy and integrity of our services, especially concerning SEO and product listings, and are dedicated to adhering to the highest standards in these areas.

We also want to reiterate our commitment to authenticity and transparency. All feedback on ConvertMate is genuine, reflecting our dedication to excellence. Learning that your experience has not met our expected standards is deeply concerning to us.

Our team places great importance on responsive and effective customer support. Had we been aware of your situation earlier, we would have promptly taken steps to address your concerns, aiming to mitigate any inconvenience and effort required on your part for corrections.

We are eager to assist you in resolving any unresolved issues and ensure your satisfaction with our services. We encourage you to contact our customer support team at your earliest convenience for personalized support.

Your feedback is invaluable to us as it drives our continuous improvement and commitment to serving our customers better.

Thanks,
ConvertMate Team

December 21, 2023

I can't recommend this app enough! The customer support makes things easy and keeps it simple. The software they have built is powerful and highly customizable, which is exactly what we were after. We tried other apps or software integrations, they just couldn't handle all of our SKUs and were lacking in areas where ConvertMate excelled. This is by far the quickest and most accurate way to improve or edit products in bulk! The best part of this app I would say is the customer support, they are willing to go above and beyond! Boris is the best! Thank you so much, you guys rock!

GrapeChiller
United States
3 days using the app
ConvertMate replied December 22, 2023

Hello there,

Thank you sincerely for your thoughtful and valuable review. At ConvertMate, our primary aim is to deliver the best possible outcomes for our users, and we are delighted to be able to assist you in achieving your specific objectives.

We are genuinely excited about the opportunity to continue supporting you in reaching your business goals.

Warm regards,
Boris & Marc

Edited April 30, 2024

Useful app and good support

Fitgrade
Switzerland
6 months using the app
ConvertMate replied May 8, 2024

Hello there, thanks so much for your review. We're looking forward to continuing to work with you!

Thanks,
Boris & Marc

December 6, 2023

Excellent communication. Boris and Marc helped us through some initial hiccups with the setup and thoroughly kept us updated with extensive communication. It has been a pleasure working with them and we continue to work with them going forward.

LOZURI
United States
15 days using the app
ConvertMate replied December 7, 2023

Hello there,

Thanks so much for your kind review. It's a pleasure working with LOZURI, and we look forward to continuing to help you reach your goals.

Thanks,
Boris & Marc

Edited December 11, 2023

My apologize for that app, i rate bad this app in first. i apreciate really this effort to give me a better experience. Thx a lot for new experience of my products.

Pelican Store
Portugal
2 days using the app
ConvertMate replied December 10, 2023

Hi there, we're delighted you had a good experience using our app and are looking forward to working with you!

Best regards,
The ConvertMate Team

December 20, 2023

Truly amazing app. Wonderfull customer service.

The Oblist
France
11 months using the app
ConvertMate replied December 21, 2023

Hello there,

Thanks so much for your kind review. It's a pleasure working with The Oblist, and we look forward to continuing to help you reach your goals.

Thanks,
Boris & Marc