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Coopt - Customer Referrals Made Easy

Coopt - Customer Referrals Made Easy

Developed by Coopt

43 reviews
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Price: From $9.00 / month Free Trial: 14 days More info
  • Boost sales by incentivizing customers to share your store on Facebook, without the hassle of affiliate programs.
  • Create high quality traffic for a fraction of the cost of traditional advertising.
  • Easy to setup, install and zero maintenance required.

Give your customers a reason to share your store.

Here’s how it works…

Offer customers instant rewards, based on your settings, that they redeem by sharing your store on Facebook. The entire process can take less than 5 seconds, and is guaranteed to drive high quality traffic to your store.

Coopt allows customers to get cash back instantly by sharing your store on Facebook.

The value of endorsing a product directly to friends is exponentially greater than a paid advertisement. In fact, studies show that Facebook shares are currently worth between $5-20. This app builds tremendous value to both the shop and customer, while reaching more audiences in via high quality social media promotions.

Turn Customers into Advocates.

Word of mouth referrals are the number one driver of high quality business leads. As an ecommerce store owner you can spend thousands of dollars on paid advertising or hundreds of hours building your Facebook fan page without reaching this key audience channel.

What if there was a way to incentivize your customers to share their purchases to their closest friends, without having to do.. well, much of anything?

Coopt allows your customers to show off the product they just bought in exchange for a small discount.

You get increased exposure, they get a little something for the shoutout.

Set up is easy…

To begin, simply download and install the app, set the amount you wish to offer your customers for sharing your store, and Coopt will automatically present your offer to customers at checkout or in an email after purchase. If customers select the offer and share your store on Facebook, Coopt will verify the post and apply a partial refund to the order. Now you can sit back while your customers facebook endorsements drive high quality, targeted visitors to your store.

How does the cash back processing work?

When a customer uses the Coopt share feature, our system authenticates and approves that the post went live on their Facebook status. Then, if/when they make a purchase, Coopt applies an automatic partial refund through the Shopify checkout system for the amount you set in your Coopt Dashboard. We do not use coupon codes because it creates another step in the checkout process, and we make sure the entire process takes as little time as possible to complete on the customers end.
Download Coopt for free today with a 14 day trial!

Pricing from $9/mo up to $99/mo for unlimited use.

$9/mo up to 25 orders,
$19/mo up to 150 orders,
$29/mo up to 500 orders,
$39/mo up to 1,000 orders,
$49/mo up to 1,500 orders,
$79/mo up to 2,500 orders,
$99/mo for unlimited use

*Orders are total order volume per store.

Cancel any time.

*A Share occurs when a customer uses Coopt to share your store on Facebook. When customers make a purchase AND share your store, Coopt will apply an automatic partial refund through the Shopify checkout system for the amount you set in your Coopt Dashboard.

Coopt - Customer Referrals Made Easy reviews

43 reviews
  1. 5 stars (37 reviews)
  2. 4 stars (3 reviews)
  3. 3 stars (3 reviews)
  4. 2 stars (0 reviews)
  5. 1 star (0 reviews)

We've had this app for a month now. We would love to give it a 5-star review but there are some issues that stop us from doing so.

Pros:
1. Easy to set-up and modify.
2. Works - People will share their purchase.
3. Fast customer support.

Cons:
1. $1.50 per share + whatever you offer in return will add up fast!
2. There is no way to see their post.
3. No guarantee they did not share and then delete.
4. No ability to use in combination with discount codes (If discount code is active, disable offer.

Now when running a business, comparing the pros and cons becomes very obvious as to what's more important. Customers will use everything and anything they can to save money on their order.

For us, we've had much more success in advertising through social media. When contacting support about this, we were told they would be offering a flat rate monthly and a lower transaction fee. If that happens we may continue to use this. But for now it's on hold.

posted

The support team at Coopt is spot on and easy to work with. Fast response and very helpful. As for the app itself, I can't really decide if it has increased sales or not. We do a lot of advertising on social media channels, and we can track those sales with a conversion pixel, but Coopt doesn't have any method to track the shares or traffic that comes from a customer share. We're leaving it up for the time being, but we're still unsure if we want to keep using it in the future.

posted

I've used it for a month and it is very easy to setup and just works without me having to do anything. Coopt guys are also great at answering questions.

posted

Coopt is a must have for anyone interested in gaining social traction on Facebook with their product. The app allows any purchaser to get a discount/refund off their purchase by sharing your store to Facebook. The best part I like is the email reminder option, it sends them an email after checkout letting them share your offer then. It's a great option for me because I didn't want anything slowing down the checkout process. For $1.50 per transaction, you're allowing your customers to influence future buyers. Tie this in with a little remarketing from PerfectAudience and you've got a great beginning to a conversion funnel.

posted

Bryan Gardener will personally walk you through the 5 minute process and give you valuable tips based on years of successful marketing experience. Looking forward to seeing it in action. Shanon

posted

i just installed this application and wanted to clarify and make sure it had been set up properly along with some questions on the way it works !
The team at Coopt were so great , friendly, and highly supportive and i strongly believe it is a great app and customers will definitely love it .
i highly recommend it...
thanks Bryan Gardener and the team !

posted

This is a simple and straight forward application that is really easy to use. The support is also top notch!

posted

Really Great App! It was so easy to set up and get working properly, that I started to doubt that I did it right. But the crew at Coopt were very helpful in confirming that I had it set up correctly.

posted

Works great! For those who do not want or like to use pop-ups, there is an email feature that sends to your customers after purchases to offer the discount.

posted

We added this app and didn't receive another order for 3 1/2 days. When an order finally arrived the customer used the app and then had to write to us to find out where his refund was. It's not listed on the receipt. More time had to be taken to check that his refund was processed. In the meantime, someone wrote to tell us that the app pops up at the beginning of the checkout process in a very intrusive way. Our customers did not appreciate the intrusive nature of the app, saw it and left. Hence our loss of sales. So this app cost us 3 1/2 days of revenue + all the wasted click costs from our PPC program.

Updated 5/19/2015 - I understand that Coopt has updated the app and changed how the interface interacts with the user. Hopefully this eliminates the problem we had with the app. They should be commended for the speed and attention paid to fixing the problem.

posted
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From $9.00 / month
14 days

Support & Sales

Coopt
support@getcoopt.com
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