Overall rating
4.6
Counts per rating level
  • 89% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 5% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for enhancing international shopping by displaying prices in the customer's currency. It's easy to use, install, and offers features like market setting and price translation. Despite occasional glitches, the customer support team is praised for their prompt and knowledgeable help. It's affordable and provides value, especially for setting specific pricing in different countries. Its consistent performance indicates reliability.

May 27, 2019

Am still at Trial but after few emails about how the configuration will be they wrote in 72h will be set up. well now is 6 days after that email I wrote another 2 emails and no respond !! so for now just 1 star i will change it if will be fixed and will work for now i looking for an alternative. Very non-PROFESIONAL

Human Palette
Thailand
9 days using the app
MLVeda replied May 27, 2019

Thank you for your feedback. I sincerely apologize for inconvenience. Our team has sent you an email to you and we are following up on this at the highest priority.

June 18, 2018

support is indeed lacking, wanted this, but no reply in over a week. too bad!

Ekster
United States
8 days using the app
May 27, 2022

We had a terrible experience. They messed our website after installing their app while their app doesn't correctly work. Their respond was bad. We don't recommend.

CHILL TEA Tokyo
Japan
8 days using the app
MLVeda replied May 30, 2022

Hi admin,

We apologize for the inconvenience caused to you. We will look into this and take the necessary steps.

The app code was safely removed from your store at your request. Please share the website issue at support@mlveda.com and we will check the issue as the highest priority concern.

Best Regards,
Reshma
Customer Success Manager | MLVeda

July 18, 2018

This app does not work out of the box. They ask for the access into your store, add weird codes into your store and for us, it breaks the code and changed the behaviour of our store and caused lots of operations issue. I don't trust them.

Vinna Cella
Indonesia
6 days using the app
October 18, 2021

I have installed this app a few days back and it is taking time for the step up to be done. I have written to support, but no reply so far ! I am concerned as this is a paid app after the trial period is over and I need quick reverts.

Calonge
India
6 days using the app
MLVeda replied October 18, 2021

Thanks for choosing us and installing our Multi Country Pricing app.

We have observed that you have installed the app on Friday and due to weekends there is delay in the response. The app is theme dependent and requires 3 to 4 working days to complete the setup. Hence, we have provided 30 days free trial for the app.

The app will be setup on your store once the app compatibility check is done on your store (our executive is checking it and will inform you within 12 hours) and we receive confirmation from your end. Don't worry you will get ample time to test the app and you wouldn't be charged for first 30 days.

Reach out to us at support@mlveda.com for any queries and we will get in touch with you within 24 working hours.

Cheers,
Reshma
Customer Success Manager, MLVeda

December 12, 2018

Appalling application. Vendor requires admin access to make changes to your site so they can inject code. No explanation of what is required. Didn't give me rollback instructions when requested. The app itself is awful. For a site with variants in the 1000's you need to manually add prices for each and every variant... 10000! you can't even cut and paste.. Worse off after I did one product it said 100 variant limit... What excrement...

VelvetPrints
United Kingdom
5 days using the app
February 27, 2017

The ask access to install the app F*** my theme colors, those guys based in India so no one to talk to. if you want to screw your business big time, add stress to you day, then this app is totally for you.

Wonder Gears 3d Puzzle
United States
4 days using the app
Edited July 25, 2018

First of all, they will be asked for your permission to access the store to setup this app and suddenly they install another app in your store without permission. To get them to setup is not within 48 hours, it takes forever.

And once they already installed the app, they didn't let you know the problem and just email you that they already installed another new app that comes with this app, which is ridiculous. This app is useless, it's not automatic at all, it appears as an option that visitor from a different country has to choose which country they were.

Price too expensive, support very lame and slow. I don't trust this company anymore. Don't waste your time.

Madreshoes
Malaysia
4 days using the app
Edited July 23, 2019

Only install on test site. They have no idea what they are doing even when following their instructions. All my product pages are now showing the same product twice because of them and their install ... Have deleted the support account and Shopify will now fix their mess.

Funny your name comes up in my coded if you have not done any install of the app. Funny the issues were not there before your dev started working on it ... Great way to push away responsibility!

Breach
Denmark
2 days using the app
MLVeda replied July 23, 2019

Hi Claus, we went through your conversation with our developer. He has not made any changes to your store yet to set up the app. Hence, none of the code of our app is live on your theme. Shopify can assist you in debugging the source of the issue.
You can reply to our email if you need any other assistance.

~MLVeda Customer Relationship Team.

April 25, 2018

Doesn't work. totally messed up mu store locally and internationally!

Sakinah Malaysia
Malaysia
1 day using the app