Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its effective customer redirection based on location, and its additional features like location-based notification bars and pop-ups. It's praised for its user-friendly interface, reliability, and customization options. The support team is often highlighted for their quick responses, technical skills, and assistance with custom templates and troubleshooting. It's seen as good value for its price and is especially recommended for merchants operating in multiple countries or stores.

July 27, 2021

Great app. Easy to use and support was extremely responsive, helped make customisations and followed it up with support documentation. Recommended!

Silvi
Australia
Over 1 year using the app
Edited May 18, 2021

We've been using the app for about a year and it reliably separates two stores for two different markets using a geo switch. The support responded within 12h to solve a problem with the pop up on the first try. Pricing is more than fair for this great service.

The Philosopher's Shirt (US)
Germany
Over 1 year using the app
January 22, 2020

Excellent App, tested using VPN and works exactly as promised. Customer support is "Lightning Fast" no matter the time of day! Needed some minor changes made, DONE FAST!! Needed them to check my site as I thought a feature was not working, they checked it within 30 minutes of contacting them. Turned out to be an issue with cookies on my end, not their servers or services.

I have installed and tested many apps for all sorts to things needed in my shopify store. Out of roughly 100+ apps I have installed, checked and requested support for, the support team for this app has been the best - by a long shot!

Chilco Leather
Canada
About 1 year using the app
February 26, 2020

Without a shadow of a doubt the best customer service i have come across of any app i have EVER used on Shopify. Between Steve, Caroline, Victor and Dean i honestly cant speak highly enough of this team. They reply to emails almost instantly not matter what time of the day and go above and beyond to ensure everything runs smoothly. 5 stars isn't enough for these guys !

Akil

LYRA Swim
United Kingdom
About 1 year using the app
September 17, 2021

Would sure recommend! Use a lot of apps from Cozy! The geolocation, currency switcher and anti theft work very well!

Poker Merchant
Netherlands
About 1 year using the app
March 8, 2021

This app does exactly what is intended to do. If you add the features that it has with the top support service that comes with it, you have a winning team.

Castañer
Spain
About 1 year using the app
November 18, 2021

Yes the app is very good and the support is excellent. You get replies instantly, I would strongly recommend this app.

Robes 4 You
Ireland
About 1 year using the app
Edited July 28, 2022

Use this app to help direct traffic between subdomains. Works great + no problems. Reached out to the team for a few UI tweaks and they did so wonderfully. Use it for your store!

Gochujar
South Korea
About 1 year using the app
April 14, 2020

The app was easy to use and install, I was very impressed. The first issue I had a reached out to cx service and they were great! Highly recommend.

Dormie Workshop
Canada
About 1 year using the app
January 17, 2020

I use this app to block a country where I was getting a lot of bots to my website. Worked like a charm. The customer service is what sold me though. Dean and Caroline are extremely helpful :-)

Team Crowned Apparel
United States
About 1 year using the app
eCommerce Addons replied January 17, 2020

Thanks a lot for the review. Country Blocker is one of the many features we are providing. We are continuously adding more features to the app. Our vision is to provide complete GeoIP solutions to our customers at reasonable price.

Caroline and Dean are thrilled to see special mentions.

Kind Regards
Dave