Cozy Image Gallery , 345 reviews

Overall rating
4.9
Counts per rating level
  • 94% of ratings are 5 stars
    323
  • 4% of ratings are 4 stars
    13
  • 1% of ratings are 3 stars
    2
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
    7
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface and customizable image galleries, which enhance their Shopify storefronts. Features such as bulk image uploading, adjustable aspect ratios, and a "Pinterest" style display are highly valued. The app's Anti-Theft option is particularly beneficial for artists and photographers. It's responsive across devices and simplifies managing large photo collections. Merchants also commend its affordability, excellent customer support, and easy duplication feature for businesses with multiple stores.

June 5, 2021

Crap, showing mallware on AVG webshield. Scaring of customers due to malicious code. Would not recommend!

JC Professional
Netherlands
About 1 year using the app
eCommerce Addons replied June 26, 2021

We already contacted you with the fact that AVG webshield was giving false positive. They have also agreed to it and whitelisted us at that every hour we contacted them.

Edited January 9, 2020

Very expensive for lack of customization options such as having no photo carousel. Ugly and not very intuitive user interface. There are better free options

Rogue Lab
Canada
9 months using the app
eCommerce Addons replied January 11, 2020

This was very unusual. You have been our customer for over 9 months now and yet you didn't even contact us before leaving this review. Our app clearly stated that you can create only two different types of galleries using the app- Grid and Masonry.

Carousel is basically a slider and not a gallery. This is like expecting a fish to climb a tree

We contacted you but you haven't replied in 24 hr. We have tried to keep the app reasonably priced following a motto that “The app shouldn't be priced more than the lowest-cost product most merchants are selling”. This is really heartbreaking. You are suggesting that the hours we have put in features, CDN and tutorials are worth nothing.

And as far as customisation is concerned, I am certain that our app is providing the most customisation options. Be it effects, borders, box-shadow, custom CSS you can do it all from within the app. We even take customisation requests from users and help them out if the request is something only we can do from our end.

We have lazy load on images, a reliable and fast CDN without any hacks like storing images in themes. We have our own paid service provider. Any app with half our features is available for almost double the price or more.

Thanks
Dave

August 17, 2021

BEWARE! Just like the last review, the app was triggering a malware alert for all devices using Avast. Made the mistake to install the app and take a week off, lost customers for sure before i realized it. Have to mention that they supposedly contact Avast and got whitelisted.

Boutique Flos
Canada
About 1 month using the app
May 11, 2021

glitchy AF. poorly coded. can hardly even upload an image. not made for mobile uploading. super rough immediately deleting

Katie Diamond Wolff
United States
About 2 hours using the app
January 20, 2022

This is app is garbage, dont waist your time. Cant get it to work with my shopify store and they make it difficult to cancel once they have your money

Planet Mewmew
United States
33 minutes using the app
June 5, 2019

False advertising and crooked upselling! I signed up for the $1.99 plan which claimed to offer unlimited use only to find we can only upload 21 images and being told to upgrade to $4.99. Your interface looks outdated...unprofessional and you have spelling errors everywhere! Absolutely terrible app!

CreativeSoulOnline
Canada
14 minutes using the app
eCommerce Addons replied June 5, 2019

Hi, It is clearly mentioned in the pricing table right in this page that we are providing two plans. I really wish you could have contacted us before leaving a 1 star review. 150 five stars can't be wrong with the app and its performance.

Edited July 31, 2020

I intend to Provide some detail about what i did or did not enjoy about using this app once i have fully tested it

MUGIVER
United Kingdom
11 minutes using the app
eCommerce Addons replied August 10, 2020

This was very strange. We would have waited for you to properly use the app and maybe update the review later. But even though you wrote that you will test the app and provide details about it later, you installed and uninstalled the app and left a 1-star review all within a matter of 4 minutes.

Here's a screenshot:
https://cdn.shopify.com/s/files/1/2295/2831/files/mugiver-review.png?v=1597111985

We tried reaching out but the email submitted by you is no longer reachable. If you had faced any trouble or if you have some feedback for us, we will definitely hear you out. Get in touch with us at support@addons.business

Thanks
Steve

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