Reviews (25)

Overall rating
4.5
Counts per rating level
  • 76% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 16% of ratings are 1 stars
September 10, 2025

This has saved me a tremendous amount of time and stress with my production. I run a dairy farm and produce a product, so I don't have enough hours in my day. This was so easy to set up and get going on better tracking and management of the business. LOVE IT. Would highly recommend.

The Kindness Croft
Australia
9 days using the app
Craftybase replied October 30, 2025

This absolutely made our day, thank you! We know how busy life gets when you're running both a farm and a product business, so hearing that Craftybase has saved you time and stress means the world. 💛

We're so glad setup was smooth and you're feeling more in control of your production and tracking. Thanks again for the kind words and for recommending us: we're thrilled to be part of your business journey!

August 28, 2025

If you need software to manage your materials inventory, create recipes from those materials for your products to estimate cost of products, and have the materials automatically deducted from your inventory when you sell a product on shopify, you will need the $1200 / year plan. CB have turned a basic function off to force you to upgrade if you want materials deducted automatically when a product sells. I have had to upgrade two times since joining CB to get what I see as very basic functions.

JANGLY BIRD TOYS
United States
2 days using the app
Craftybase replied October 30, 2025

Thanks so much for your feedback - we really appreciate you sharing your experience.

To clarify for anyone reading: the feature you're referring to is called Auto-Manufactures, which is available on our Indie+ and above plans. This feature automatically creates manufacture records when orders are imported, which in turn deducts materials from inventory based on your recipes.

We totally get that this kind of automation can feel like a core feature, especially as your business grows. Many makers start with manual workflows and move up to Auto-Manufactures as things get busier — that’s why we offer finished stock tracking and manual manufacture options on all plans, so you can still manage inventory without automation if you prefer.

That said, we always want our pricing and features to feel fair and transparent, so your feedback is really helpful as we continue to improve. If you ever want help optimizing your workflow or figuring out what’s possible on your current plan, our support team is always here for you!

June 6, 2025

I love Craftybase. It takes a bit to understand it but it really helps me in pricing out my jewelry and at the end of the year, so easy to run a PL report to provide to your tax accountant.

I only wish I could speak directly to someone when I have questions. But otherwise I love this app.

Zama Designz
United States
Almost 3 years using the app
Craftybase replied October 29, 2025

Thanks so much for the lovely review! We’re so glad Craftybase is helping you price your jewelry and making tax time less of a headache - that’s exactly what we’re here for. 🙌

Totally hear you on wanting to talk to someone directly. While we don’t offer ongoing phone support, we do offer free onboarding calls to all new triallists, and our friendly support team is always just an email away if you ever need help. We're real people who know the app inside and out and love helping makers like you.

Thanks again for being part of the Craftybase crew: we’re so happy to have you here!

December 31, 2025

I love using Craftybase. It tracks inventory, recipes, production. Costs etc.
There is even a feature to push newly made inventory to shopify so that inventory is matched at both locations.

Erikas Unique Crafts & Scent Hound Home Fragrances
United States
February 11, 2023

Like all software and apps.... the most important factor is whether it is a good fit for YOUR needs. Not all software will suit the needs of everyone. And like most software, it can take time to learn something new. I started my very small business roughly 12 years ago and used Craftybase early on. After some time learning the system and going through typical "new software" data entry steps, I was able to get up and running and have been using it ever since. It has grown with me over the years.

Is it perfect? No, and anyone who says that any software is perfect isn't being completely honest. I have yet to find an app or tool that is perfect all the way around. There is always something I would change. But, here's the thing... most people, including myself, found it hard pressed to find a better solution than this one for the price and value. Particularly for those small to mid size handcrafted businesses.

My advice would be to fully utilize the free trial. Add in materials, create products, create recipes, use the trial to find out if it will suit your needs. It might not... which is the purpose of the trial. This software is incredibly powerful, and with that can sometimes feel overwhelming because it can do so much. But you can simply use the features you need. After trialing, take the time to plan your setup and use cases. Proper setup from the beginning will make it SO much easier to use going forward. But I found this to be the case with EVERY inventory or manufacturing software I have ever used.

Whether this is an app that works well for you is going to depend on you and your needs. It may not be a a perfect or a '5 star' app for everyone. But it has been for me for 10 years. For anyone struggling, check out the help articles and other documentation. They have plenty of content out there available to help! :)

Black Tie Barn
United States
Over 6 years using the app
March 29, 2023

We have hundreds of small products and many hundreds of tiny components in our inventory. Craftybase is the only service that we've found that lets us keep track of everything in a way that makes sense for a small-scale artisan. It did take us some time to set up and learn and over the years we've run into a couple of issues and needed to reach out to the developers. They've always been responsive and helpful. Craftybase will make the life of any artist, craftsperson, or maker much easier. Whether it's COGS for tax purposes, knowing the material cost of every product or just knowing the value of their inventory in general.

Amar&Riley
United States
About 5 years using the app
March 29, 2023

I have been using Craftybase for almost 5 years. I am so glad that I found this app which has made keeping track of all materials, manufacturing, and expenses so much easier! I would recommend using this app to ensure you stay on top of all business details in a simple and single location.

Uplift Beads
United States
About 4 years using the app
January 31, 2024

Great app/program! Occasional glitches but the company is fast to let us know they are working on it. I have never found another program out there like this to support my handmade business. Also fast, great customer service. Be sure to join the Facebook group for extra benefits.

Spot Colors
United States
Over 3 years using the app
February 6, 2024

As a business that manufactures our core items, this software is used every day to track our manufacturing, material costs, COGS, etc, and syncs inventory from Shopify to Craftybase (the sync is one way), so we have total control of our inventory and how/when it's released on Shopify.

Numana Yarns
Canada
About 3 years using the app
June 26, 2025

I have used other inventory management apps. None are as seamless and user friendly as Craftybase.

Concord Hill Farm
United States
Almost 3 years using the app
Craftybase replied October 30, 2025

Thanks so much for the kind words! We’re thrilled to hear Craftybase stands out for you, we work hard to make inventory tracking as seamless and maker-friendly as possible. So glad it’s been a great fit for your business! 😊