Reviews (21)

Overall rating
4.3
Counts per rating level
  • 76% of ratings are 5 stars
  • 0% of ratings are 4 stars
  • 5% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 19% of ratings are 1 stars
March 11, 2025

Craftybase has definitely been a life saver! I have been using it for about 7 years now. It allows you to enter your materials/purchases/pricing, create recipes and streamlines the inventory process!
Gives suggestions on what items should be priced at. I have had a few hiccups with it, but customer service has been good.
I didn't like their recent price hike and requirements within each tier, but they are much more affordable than others that I have looked into.

SageHouse Bath & Body
United States
7 months using the app
February 5, 2025

In my experience the customer service and support is second to none. It’s taken me a while to streamline all of my materials, products and manufactures but if I get stuck I’ve been able to email the support crew and I get a lengthy, well thought out response within a day. I really do feel as if these guys are trying to make the app work in the best way possible for me. As an app, there are bits that are a bit clunky but on the whole it has helped my business enormously and I’m so glad that I found it!!

LaVidaLoca Jewellery
United Kingdom
10 months using the app
February 15, 2025

Craftybase has been a game changer. It helps me keep track of my both my material and product inventory. It also helps me price my products correctly.

Yes Thistle Do Nicely
United States
About 3 years using the app
April 26, 2024

I love Craftybase and how it helps me manage my inventory and finances. The integration with Shopify is smooth and does exactly what I want it to do.

PaleTreeCrafts
United States
4 months using the app
February 11, 2023

Like all software and apps.... the most important factor is whether it is a good fit for YOUR needs. Not all software will suit the needs of everyone. And like most software, it can take time to learn something new. I started my very small business roughly 12 years ago and used Craftybase early on. After some time learning the system and going through typical "new software" data entry steps, I was able to get up and running and have been using it ever since. It has grown with me over the years.

Is it perfect? No, and anyone who says that any software is perfect isn't being completely honest. I have yet to find an app or tool that is perfect all the way around. There is always something I would change. But, here's the thing... most people, including myself, found it hard pressed to find a better solution than this one for the price and value. Particularly for those small to mid size handcrafted businesses.

My advice would be to fully utilize the free trial. Add in materials, create products, create recipes, use the trial to find out if it will suit your needs. It might not... which is the purpose of the trial. This software is incredibly powerful, and with that can sometimes feel overwhelming because it can do so much. But you can simply use the features you need. After trialing, take the time to plan your setup and use cases. Proper setup from the beginning will make it SO much easier to use going forward. But I found this to be the case with EVERY inventory or manufacturing software I have ever used.

Whether this is an app that works well for you is going to depend on you and your needs. It may not be a a perfect or a '5 star' app for everyone. But it has been for me for 10 years. For anyone struggling, check out the help articles and other documentation. They have plenty of content out there available to help! :)

Black Tie Barn
United States
Over 6 years using the app
March 29, 2023

We have hundreds of small products and many hundreds of tiny components in our inventory. Craftybase is the only service that we've found that lets us keep track of everything in a way that makes sense for a small-scale artisan. It did take us some time to set up and learn and over the years we've run into a couple of issues and needed to reach out to the developers. They've always been responsive and helpful. Craftybase will make the life of any artist, craftsperson, or maker much easier. Whether it's COGS for tax purposes, knowing the material cost of every product or just knowing the value of their inventory in general.

Amar&Riley
United States
About 5 years using the app
March 29, 2023

I have been using Craftybase for almost 5 years. I am so glad that I found this app which has made keeping track of all materials, manufacturing, and expenses so much easier! I would recommend using this app to ensure you stay on top of all business details in a simple and single location.

Uplift Beads
United States
About 4 years using the app
January 31, 2024

Great app/program! Occasional glitches but the company is fast to let us know they are working on it. I have never found another program out there like this to support my handmade business. Also fast, great customer service. Be sure to join the Facebook group for extra benefits.

Spot Colors
United States
Over 3 years using the app
February 6, 2024

As a business that manufactures our core items, this software is used every day to track our manufacturing, material costs, COGS, etc, and syncs inventory from Shopify to Craftybase (the sync is one way), so we have total control of our inventory and how/when it's released on Shopify.

Numana Yarns
Canada
About 3 years using the app
April 9, 2024

LOVE this app!! Helps with my inventory, recipes, pricing etc. You cannot find better

Walla Walla Candle Co.
United States
Almost 2 years using the app