Reviews (1,116)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its automatic image compression and renaming, which boosts website performance and supports SEO with optimized alt texts and filenames. They note significant improvements in site speed, with some seeing up to a 51% reduction in image sizes. The user-friendly interface is ideal for those with limited technical skills, and the responsive customer support is highly praised. Merchants also find the pricing, including a free option, cost-effective while maintaining high image quality.

June 24, 2016

Great app and love the automated nature of it, compression size of the pics seems considerably smaller than some of the online apps I have used for compressing pics though.

Justbella
Indonesia
12 days using the app
January 7, 2017

Super Easy to use app that gets the job done. Extremely useful for those big slide pics on the themes.

Demigods
United States
12 days using the app
November 10, 2023

efficient and user friendly

CBD-Certified.com
France
About 14 hours using the app
November 8, 2023

great app the % compressed was quite small not much difference in file size

Castiron Lift
China
12 days using the app
May 28, 2017

So far so good, thank you.

https://focusdspinners.com

Focusd
Australia
About 13 hours using the app
July 11, 2016

Fast and easy to use. However, I was unaware that many of my images were already compressed and needed to be resized instead, which requires a separate app.

Elevated Candles
United States
About 13 hours using the app
December 19, 2020

In order to show that it has any value, like any other service in 2020, it has a free version. However, to see the value, it forces you to *manually* point and click 2 different buttons for each image you want to compress (to only get a 1-5% decrease in size, in my case). I did all this, took me one hour until I reached their 25MB free limit. Then I re-checked my site's speed score on both Shopify and Google PageSpeed Insights - it didn't change one bit. I will recheck tomorrow, if the score gets better I'll update my review. If it doesn't they really deserve 1* for putting their potential customers through this and/or not knowing how to show the value.

14Yard
Portugal
14 days using the app
Space Squirrel Ltd. replied January 13, 2021

Hi there - We're really sorry that you didn't enjoy using our app! We've tried to contact you multiple times but haven't heard back from you. We offer the free plan as a trial of our app. It's a way to get to know to interface and see if the app will work for your purposes.

Image compression is one part about helping your site's speed, but it's also about increasing your SEO ranking. Stores with compressed images will in time grow faster on search engine sites because search engines like Google prefer to show sites that are well organized and quick to load. On that note, while some users may not actually see a change in the site speed score, your images will still load faster and this still will help with your SEO rank over time, as Google crawls your store over and over.
As well, not all site speed issues, especially relating to site speed score, can be fixed by image compression. Stores have apps and scripts that also slow down their site. I'd highly recommend having a look at our Help Centre at the guide titled "Common Site Speed Questions."

I am really sorry you did not enjoy using the free version of our app. I hope some of the above clarifies this because, like I say, there are a lot of factors involved and sometimes images are not the issue causing a low site speed score.
Please reach out with any questions at support@spacesquirrel.co so we can help you.
-Dom, Co-Founder

November 27, 2018

Changing the template they try to charge me again for the same pics, reaching out to support to ask for my money back they wont even give me the time. Waste of money.

Boujeecat
United States
14 days using the app
Space Squirrel Ltd. replied May 17, 2019

Hi there,

We are very sorry to hear that you experienced problems with our app. Our support team contacted you multiple times via e-mail to diagnose the problem and offer you a refund, but sadly we never heard back from you.

We take pride in providing efficient and friendly customer service. We are sorry that you didn’t give us the opportunity to help you.

If you'd like to pick up the conversation you can always reach us through our support email, support@spacesquirrel.co

-Dom, Co-Founder

July 15, 2023

Top gostei muito mmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm

Lojaspress
Brazil
About 11 hours using the app
July 29, 2022

I used Crush Pics to reduce the size of all the images on my Shopify store and it works well. I'm very happy and highly recommend it.

Eminence International
Australia
About 11 hours using the app