Reviews (1,128)

Overall rating
4.8
Counts per rating level
  • 88% of ratings are 5 stars
  • 9% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for boosting website performance through automatic image compression and ALT tag renaming. They appreciate its ease of use and "set and forget" feature for ongoing optimization without constant oversight. The user-friendly interface requires no coding skills, and the responsive customer support team is frequently commended for their helpfulness in resolving issues. This makes it a popular choice for enhancing site speed and SEO.

January 8, 2020

I've used this app on my store theqjumpers.co.uk , after compressing the images, all the images on the website appeared super blurry. I've restored the original images and deleted the app, yet the images still appear super blurry!

Queue Jumper
United Kingdom
About 6 hours using the app
Space Squirrel Ltd. replied January 23, 2020

We're sorry to hear that you've had this trouble with your site but this was definitely not a problem with Crush.pics. On your homepage, you had images being shown at 50x50px and our app cannot change the physical dimension of an image. We've tried to contact you on two email threads multiple times but have not heard back from you. Something had been changed in your theme and your template was rendering the wrong image sizes. This has nothing to do with Crush.pics as our app doesn't change any template files.
We're happy to answer more questions and you can contact us anytime at support@spacesquirrel.co

November 29, 2017

Worked quick with decent results

Wallers Industrial Hardware
Australia
About 5 hours using the app
July 1, 2021

Pretty easy to use. I'm really feeling it. Can't wait to see how much speed I gain from switching over

LeatherDaddy Skin Co.
United States
8 minutes using the app
January 12, 2017

Highly recommend not only this app, but the people behind it! They went above and beyond to assist me. I will be recommending to other Shopify friends of mine.

Stack Displays
United States
About 4 hours using the app
April 25, 2017

Yeah, it made my site slower. I condensed the images thinking it was going to speed up my site a bit, but that didn't happen

Grab And Go Central
United States
About 3 hours using the app
Space Squirrel Ltd. replied July 23, 2019

Hi there,

We're sorry that you didn't enjoy our app! Our app is designed with a few fail-safes and one is that your images will never be updated to be larger than it used to be. This is to ensure that even if compression doesn't save much on an image, it will at least stay the same as it was before.

Site speed tests vary day-to-day based on a lot of different factors, so it's possible that you encountered this. Regardless, if you have any questions or concerns, you can always email us directly at support@spacesquirrel.co

-Dom, Co-Founder

Edited February 18, 2020

This app is very user friendly for beginners. They had some you-tube videos to show you in how to use it in greater detail, which I appreciated! Definitely would recommend!

Cara Keepsakes
Canada
About 3 hours using the app
February 15, 2018

Easy to install, easy to use.
Highly recommended!

Museum Bookstore
United Kingdom
About 3 hours using the app
October 23, 2016

Worked well, compressed my entire store in 15 min and reduced by 38% without any noticeable difference. recommended.

Bell Tent Boutique 2
United Kingdom
About 3 hours using the app
July 27, 2016

Very happy with the speed and ease of use! Great app! :)

Blue Moon Crystals Jewelry
United States
About 2 hours using the app
June 17, 2022

删除后无法安装,导致我的img都无法显示,一直处于压缩状态
就是垃圾,我询问客服,客服还他妈放假。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。

asyil
Hong Kong SAR
About 2 hours using the app
Space Squirrel Ltd. replied August 24, 2022

We're really sorry to hear that you had trouble using our app! We've worked really hard to make the app easy to use. We've tried contacting you multiple times to try and help you with your set-up, but we haven't heard back. If you or any merchant ever has any questions or needs help, we can always be reached at support@spacesquirrel.co