Reviews (1,128)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this app for boosting website performance through automatic image compression and ALT tag renaming. They appreciate its ease of use and "set and forget" feature for ongoing optimization without constant oversight. The user-friendly interface requires no coding skills, and the responsive customer support team is frequently commended for their helpfulness in resolving issues. This makes it a popular choice for enhancing site speed and SEO.
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I've used this app on my store theqjumpers.co.uk , after compressing the images, all the images on the website appeared super blurry. I've restored the original images and deleted the app, yet the images still appear super blurry!
We're sorry to hear that you've had this trouble with your site but this was definitely not a problem with Crush.pics. On your homepage, you had images being shown at 50x50px and our app cannot change the physical dimension of an image. We've tried to contact you on two email threads multiple times but have not heard back from you. Something had been changed in your theme and your template was rendering the wrong image sizes. This has nothing to do with Crush.pics as our app doesn't change any template files.
We're happy to answer more questions and you can contact us anytime at support@spacesquirrel.co
Quick and easy to use - used the free plan to start - saw the value and now i am happy to pay the $ to use added quota :) makes our store load quick and fast for customers -> check out www.deadreckoning.co.za
Pretty easy to use. I'm really feeling it. Can't wait to see how much speed I gain from switching over
Yeah, it made my site slower. I condensed the images thinking it was going to speed up my site a bit, but that didn't happen
Hi there,
We're sorry that you didn't enjoy our app! Our app is designed with a few fail-safes and one is that your images will never be updated to be larger than it used to be. This is to ensure that even if compression doesn't save much on an image, it will at least stay the same as it was before.
Site speed tests vary day-to-day based on a lot of different factors, so it's possible that you encountered this. Regardless, if you have any questions or concerns, you can always email us directly at support@spacesquirrel.co
-Dom, Co-Founder
This is an amazing app. We installed it and it worked seamlessly out of the box. It reduced our image sizes by an average of 27%! According to Google this should help boost our rankings.
Thanks Dom for the great customer service!! Really appreciated!
删除后无法安装，导致我的img都无法显示，一直处于压缩状态
就是垃圾，我询问客服，客服还他妈放假。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。。
We're really sorry to hear that you had trouble using our app! We've worked really hard to make the app easy to use. We've tried contacting you multiple times to try and help you with your set-up, but we haven't heard back. If you or any merchant ever has any questions or needs help, we can always be reached at support@spacesquirrel.co
Made me upgrade, then I didn't use all of my quota.
NOT happy.
- Lisa
toddletunes.com
Hi Lisa,
We're sorry that you didn't have a good experience with our app! We certainly don't want anyone to feel forced to upgrade and offer the free plan if users only need to compress a few images. We have to pay for each image compressed so that's why higher quotas and features are reserved for the paid plans.
We have all sorts of guides and help articles that may help and our support team is always happy to answer any questions you might have. You can reach us anytime at support@spacesquirrel.co
-Dom, Co-Founder
Really high quality, thanks! Payment plans are reasonable also
it did 1 product pic (the main one) but not the additional ones. Not at all intuitive and confusing to use.
Hi there,
We're really sorry that you had a poor experience with our app. One thing we work really hard on is improving the user experience and we've recently introduced an all new dashboard that is much easier to navigate. We also have Getting Started Guides and other resources that can help you use and navigate our app.
We would love to help you use our app and if you have questions, please reach out at support@spacesquirrel.co and we'd be happy to help.
-Dom, Co-Founder
Doesn't work with our image.
We wanted to make sure the compression algorithm for lossless was powerful enough (30% announced sounds quite low in comparison to tools like TinyPng), so we ran a trial on one specific product.
We optimized all images, lossless at first, then a few with lossy compression.
The app says xx% compression, but Google Page Speed says nothing changed.
Ok, we downloaded the so said "compressed" images, from Shopify (changing the ?variable to make sure we have the latest version)... Nothing changed.
So, let's try to download the preview image displayed on screen that is supposed to show a comparison between the old and the new image.
Surprise... Same image, same size.
The comparison tool is very fancy, but both images are not on the same layer, the second image has a small offset of a few pixels, so it gives the impression the image is not identical, but it is.
Again, it might just be a bug, but the fact the tool says the image was compressed by "xx%", and that the comparison tool second image is offset a bit is not reassuring.
Edit:
I'm suspending my judgment temporarily. We've been in touch with the developers and it looks like our image are already too optimized for their app to have any significant effect on one hand, and that Shopify is messing up with optimized images (increasing their size) on its end.
For now, my first conclusion is that this app is pointless for those who know how to save their images (photoshop, gimp, or recompressed with online tools like TinyPNG) because Shopify already has its own algorithm.
Since Shopify algorythm increase the size of overoptimized images, negating the benefit of this app, it sounds pointless.
See here about image compression issues with Shopify: https://ecommerce.shopify.com/c/ecommerce-discussion/t/shopify-image-quality-optimization-round-2-with-stats-38-improvement-304813
We're in touch with the developpers, if something come up, I'll update my review;
Until then: I do not recommend the app to merchants already saving their images for internet use with proper comrpession.