Crush: Speed & Image Optimizer , 1,015 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its ability to significantly enhance website load speed and performance. They value its advanced SEO features, including automatic file renaming and alt tags, and the option to select specific images for optimization. The one-click compression and automatic optimization of new images are praised for their time-saving benefits. Merchants also note a noticeable improvement in page speed, particularly for stores with multiple apps. The app's seamless performance, regular updates, excellent customer service, easy setup, and comprehensive dashboard with clear instructions are also highly commended.
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Wow! Took days to "compress" and didn't do a thing. I thought maybe there was some issue, so I wrote support. They are nothing but smoke and mirrors and why their product doesn't work with a bunch of BS that if I wasn't in SEO, I would probably have fallen for. Beware! They try to sell other people's services that I would really run from, based on how snake-like their Customer Service was. I understand site speed and I know my tools. I am working on all aspects of the site's speed and can certainly tell when the images are fixed. I know there are parts that I cannot control and don't need to be told that, when asking why the images are not compressed.
Hi there,
We are very sorry to hear that you experienced problems with our app. We value this type of feedback and take it very seriously.
After thoroughly investigating the problem, we found that the cause was related to incorrect image dimensions in the templates of your theme. We have advised you via email that this can be easily corrected by changing a liquid tag in your templates but have yet to hear back.
We also checked your Shopify store with the Google PageSpeed Tool and confirmed that all your images are compressed as expected.
We take pride in providing efficient and friendly customer service. We are sorry that you didn’t give us the opportunity to help you further by email.
If you'd like to pick up the conversation you can always reach us through our support email, support@spacesquirrel.co
-Dom, Co-Founder
So far I don't see a difference in our website's performance and we paid for a premium upgrade. You can check your website's performance here https://developers.google.com/speed/ - see before and after and you will see no difference after. I'd love the makers of this app to let me know if we are missing something.
This app is very user friendly for beginners. They had some you-tube videos to show you in how to use it in greater detail, which I appreciated! Definitely would recommend!
Easy to install, easy to use.
Highly recommended!
Worked well, compressed my entire store in 15 min and reduced by 38% without any noticeable difference. recommended.
It actually made my load time worse!! From 4.8s to 8.8s! Would not recommend using this app for your store
Hi there,
We're really sorry that you had trouble with your site loading speed. Our entire business is speeding websites up, so we naturally take this type of matter very seriously.
Immediately after hearing of your site speed degradation, we conducted a thorough investigation of your site. On Pingdom Website Speed Test, we saw a load time of 1.5 seconds and the longest loading elements were not images but rather other apps you had installed. https://tools.pingdom.com/#5b4c5269b0800000.
It appeared that Crush.pics did exactly what it was supposed to (reduced overall image file size) and your speeds are now well faster than average from what we can see.
After bringing these findings to your attention; you confirmed, agreed and promised to revise your review accordingly. Sadly (after numerous attempts to contact you) we haven’t heard anything since then.
We appreciate it can be a complicated process troubleshooting the root cause of problems like this, and we do hope everything is still running smoothly with your site. If you have any further questions, or if we can help you in any way, don’t hesitate to re-establish contact with us.
-Dom, Co-Founder
Very happy with the speed and ease of use! Great app! :)
Terrible...ran the compress and rename routines...it showed magnificent results in control panel. Then checked...the alt tags werent hahaged, file names not changed, and no compression when I looked at the actual files.. Will be removing this...
Hi,
We are very sorry to hear that you experienced problems with our app. After our support team contacted you, we determined that you were having problems with compressing images stored in Shopify's Files (Shopify Admin » Settings » Files) section.
Unfortunately, Shopify doesn't allow third party apps access to these files so we, or any other app, are unable to compress them. However, Crush.pics does provide a Manual Upload feature that allows you to compress images before adding them to the Files section.
We have issued you a full refund and are sorry that Crush.pics didn't work out for you.
If you would like to learn more about how we can help you compress these images please email us at support@spacesquirrel.co
-Dom, Co-Founder
An hour into using and its already worth the price of admission. Thank you for helping us save time.
Very easy to use and I really like the automatic feature so we dont have to think about optmizing before uploading images