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This application altered our sitemap URLs, resulting in 7,268 404 pages. Our site's health score plummeted to just 55. We've attempted to reach out to the app's support team on three separate occasions, but unfortunately, our issues remain unresolved, and we have yet to receive any response.
It is not working, and the tech support also not answering.
I emailed them to help me with the installation 3 times in the past 4 days, no one ever reply to me. Horrible services.
Rubbish. repeatedly kept changing my default currency to HK$ I lost many sales due to the confusion in customers minds
The problem was caused by another app, not from our app, we sent you an email to discuss about this problem. In the case, you do not receive our email please contact us at support@secomapp.com.
So far, THIS HAS BEEN A DISASTER FOR MY SHOP!! I previously had a simple free currency switcher but opted for this to deal with geo location issues and tidy the appearance of currency switcher on the mobile view of my site. I have had multiple emails with support and currently under EUR option my site is now appearing in GBP. It's causing a lot of problems, costing sales and support have been fairly average in their responses!!!! Very poor
The app description clearly says "customers buy and checkout in their local currency". This is not true. Checkout is in the default currency.
Dear customer,
We would apologize for any inconvenience while using our app. However, I believe that you need more help to use our app properly. It's necessary to enable the multi-currency feature by Shopify first to make our app work. If there's any chance to back you up, please let us know, we will try our best to help you. Have a lovely day!
madness, never more :(
madness, never more
We are sorry for your unhappy experience, please contact your problem by sending an email to support@secomapp.com and we will try our best to solve.
